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QuestionMessages Queued for Submission High

  • Friday, October 02, 2009 10:59 AMshaptoni Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    We are running Exchange 2007 SP1 RU9 in CCR mode on Windows Server 2003 SP2

    On one cluster the send queue is high. This started at 15:30 yesterday at 66 messages and is still at 66 now.

    We have 21 Storage Groups, most are at zero except the following:
    SG3 @ 34
    SG1 @ 22
    SG17 @ 10

    A failover normally clears this issue but we have seen this before (the queue was up at around 3000) and it was due to corruption in a calendar

    This time the eventlogs show a high number of EXCDO warnings (eventID 8230), but nothing specifically to one mailbox

    SG3 has had ESEUTIL /d run on it a few weeks ago

    Is this something that anyone can help with?

    Thanks
     

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  • Friday, October 02, 2009 1:45 PMAndy DavidMVPUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Have you seen:
    http://social.technet.microsoft.com/Forums/en-US/exchangesvrmonitoring/thread/31e1d78f-fc1e-4080-8d1e-7afb8e4d7652?

     
  • Monday, October 05, 2009 2:01 PMshaptoni Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Interesting article, thanks

    1 we are running rollup 9 so we include the rollup 7 fix. therefore this is not applicable
    2 i have checked permissions and full control has been set where necessary
    3 I have increased the logging level - I will now wait for the issue to reoccur
    4 running this command shows some users with thousands (literally!) of messages in their outbox, i guess they are using it for filing if you can believe this, something else for me to sort out....

    if anyone else has any other ideas please keep posting
    thanks
     
  • Tuesday, October 13, 2009 2:13 PMshaptoni Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    a Failover at the weekend cleared these counters
    now the send queues are at 4 on cluster 1 and 7 on cluster 2
    does anyone else in a ccr environment have this experience?
     
  • Tuesday, October 13, 2009 9:57 PMAndy DavidMVPUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Yep, I have seen this as well.  Even after applying the latest updates.
     
  • Thursday, November 05, 2009 11:44 AMshaptoni Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    To update, we are emptying users outboxes now and this counter has jumped up. So it is very likely related to this.

    We can increased the monitoring threshold but I have noticed that when we fail over to reset the counter, the process takes over 1 minute and times out.
    The databases fail to come online and we have to manually bring them online in cluster admin. (failback happens fine in around 15 seconds when the queue is at zero)

    So I think it is something to be addressed not ignored, just ensure the users outboxes are empty!
     
  • Thursday, November 05, 2009 2:17 PMAndy DavidMVPUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    The whole "emails stuck in the outbox" thing has been an ongoing issue every since Outlook/Exchange 2007 was released. I would like to see this solved as well.