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missing mail when to distribution list and cc user

Answered missing mail when to distribution list and cc user

  • Monday, January 07, 2013 4:39 PM
     
     
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    User is in distribution list.

    He should recieve two copy mail. one from distribution list and another one from CC.

    Finally only to Distribution list can received the mail.

    Trace deliver to user and with event id: duplicatedeliver

    We want to receive both message on same mailbox.

    Any advise?

    Thanks.


    • Edited by Jo Tse Monday, January 07, 2013 4:46 PM change
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  • Monday, January 07, 2013 4:59 PM
     
     
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    You will get only one email by design (when you are a member of DL and in CC). You may need to get some other methods like: forwarding the email from other mailbox which is a member of the dl by outlook inbox rule or create a transport rule

    Regards from ExchangeOnline Windows Administrator's Area

     
  • Monday, January 07, 2013 10:16 PM
     
     
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    On Mon, 7 Jan 2013 16:39:05 +0000, J Tseung wrote:
     
    >User is in distribution list.
    >
    >He should recieve two copy mail. one from distribution list and another one from CC.
    >
    >Finally only to Distribution list can received the mail.
    >
    >Trace deliver to user and with event id: duplicatedeliver
    >
    >We want to receive both message on same mailbox.
    >
    >Any advise?
     
    Only one message with a unique message-id will be delivered to a
    mailbox.
     
    Check your message tracking logs and you should find the duplicate
    delivery event.
     
    ---
    Rich Matheisen
    MCSE+I, Exchange MVP
     
    --- Rich Matheisen MCSE+I, Exchange MVP
     
  • Tuesday, January 08, 2013 12:54 AM
     
     
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    dl have high priority to receive the mail?

    so I need create a transport rules to handle it?

    Thanks.

     
  • Tuesday, January 08, 2013 12:55 AM
     
     
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    On Mon, 7 Jan 2013 16:39:05 +0000, J Tseung wrote:
     
    >User is in distribution list.
    >
    >He should recieve two copy mail. one from distribution list and another one from CC.
    >
    >Finally only to Distribution list can received the mail.
    >
    >Trace deliver to user and with event id: duplicatedeliver
    >
    >We want to receive both message on same mailbox.
    >
    >Any advise?
     
    Only one message with a unique message-id will be delivered to a
    mailbox.
     
    Check your message tracking logs and you should find the duplicate
    delivery event.
     
    ---
    Rich Matheisen
    MCSE+I, Exchange MVP
     
    --- Rich Matheisen MCSE+I, Exchange MVP

    Yes. I got a duplicate delivery event.
     
  • Tuesday, January 08, 2013 7:39 AM
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     Answered
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    Hello,

    This is by design.

    After I test it, even though you forward the email from other mailbox which is a member of the distribution group to this user, the user still receive one message.

    If you have any feedback on our support, please click here

    Cara Chen
    TechNet Community Support

    • Marked As Answer by Jo Tse Thursday, January 17, 2013 1:02 PM
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  • Tuesday, January 08, 2013 12:19 PM
     
     
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    Hello,

    This is by design.

    After I test it, even though you forward the email from other mailbox which is a member of the distribution group to this user, the user still receive one message.

    If you have any feedback on our support, please click here

    Cara Chen
    TechNet Community Support

    Thanks for your reply.

    We can't disable duplicate message detection function on exchange 2010?

     
  • Wednesday, January 09, 2013 8:49 AM
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    Hello,

    There seems not related to disable duplicate detection function on Exchange 2010.

    Here is the article on disabling duplicate detection function on Exchange 2007, but there doesn't work when I do it as the article.

    Messages that have duplicate message IDs are deleted when they are archived to an Exchange 2007 mailbox

    http://support.microsoft.com/kb/975990

    If you have any feedback on our support, please click here

    Cara Chen
    TechNet Community Support

     
  • Thursday, January 10, 2013 1:01 PM
     
     
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    This article is for archive...

    Any idea on transport rules?

    to distribution group cc to user doesn't working too..

     
  • Thursday, January 10, 2013 10:42 PM
     
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    no, the min is 1 hourhttp://technet.microsoft.com/en-us/library/dd577073(EXCHG.80).aspx

    Sukh

     
  • Thursday, January 10, 2013 10:43 PM
     
     
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    http://technet.microsoft.com/en-us/library/dd577073(EXCHG.80).aspx

    Sukh

     
  • Tuesday, January 15, 2013 8:55 AM
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    Hello,

    Is there any update?

    If you have any feedback on our support, please click here

    Cara Chen
    TechNet Community Support