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OCS 2007 Standard FRONT-END Server won't start.
OCS 2007 Standard FRONT-END Server won't start.
- The server worked great for the last 11 months.
After I installed Microsoft security updates for October 13, 2009, the Front end server for OCS won't start.
This is the application event Error:
The Office Communications Server Front-End service terminated with service-specific error 3286842403 (0xC3E93C23).
The IM conferecning and telephony servers are running and working OK; it's just the front end server not starting.
These are the event errors from OCS 2007 console:
Type: Date: Time: Source: Category: Event Id: 
10/13/2009 2:40:58 PM OCS MCU Infrastructure 1022 61013 The process DataMCUSvc(4888) failed to send health notifications to the MCU factory at https://union.e-sfo.net:444/LiveServer/MCUFactory/.
Failure occurrences: 258, since 10/13/2009 1:37:17 PM.10/13/2009 2:40:28 PM OCS MCU Infrastructure 1022 61013 The process AVMCUSvc(4836) failed to send health notifications to the MCU factory at https://union.e-sfo.net:444/LiveServer/MCUFactory/.
Failure occurrences: 255, since 10/13/2009 1:37:18 PM.10/13/2009 2:40:25 PM OCS MCU Infrastructure 1022 61013 The process AcpMcuSvc(3516) failed to send health notifications to the MCU factory at https://union.e-sfo.net:444/LiveServer/MCUFactory/.
Failure occurrences: 256, since 10/13/2009 1:37:01 PM.
10/13/2009 2:39:55 PM OCS MCU Infrastructure 1022 61013 The process IMMcuSvc(4960) failed to send health notifications to the MCU factory at https://union.e-sfo.net:444/LiveServer/MCUFactory/.
Failure occurrences: 254, since 10/13/2009 1:37:01 PM.10/13/2009 2:08:44 PM OCS MCU Infrastructure 1022 61013 The process DataMCUSvc(4888) failed to send health notifications to the MCU factory at https://union.e-sfo.net:444/LiveServer/MCUFactory/.
Failure occurrences: 129, since 10/13/2009 1:37:17 PM.10/13/2009 2:08:29 PM OCS MCU Infrastructure 1022 61013 The process AVMCUSvc(4836) failed to send health notifications to the MCU factory at https://union.e-sfo.net:444/LiveServer/MCUFactory/.
Failure occurrences: 127, since 10/13/2009 1:37:18 PM.10/13/2009 2:08:26 PM OCS MCU Infrastructure 1022 61013 The process AcpMcuSvc(3516) failed to send health notifications to the MCU factory at https://union.e-sfo.net:444/LiveServer/MCUFactory/.
Failure occurrences: 128, since 10/13/2009 1:37:01 PM.10/13/2009 2:07:56 PM OCS MCU Infrastructure 1022 61013 The process IMMcuSvc(4960) failed to send health notifications to the MCU factory at https://union.e-sfo.net:444/LiveServer/MCUFactory/.
Failure occurrences: 126, since 10/13/2009 1:37:01 PM.10/13/2009 1:57:50 PM OCS Server 1000 12299 The service is shutting down due to an internal error.
Error Code: C3E93C23 (SIPPROXY_E_INVALID_INSTALLATION_DATA)
Resolution:
Check the previous event log entries and resolve them. Restart the server. If the problem persists contact Product Support Services.10/13/2009 1:57:50 PM OCS Server 1000 12290 The evaluation period for Microsoft Office Communications Server 2007 has expired. Please upgrade from the evaluation version to the full released version of the product.
I welcome any help.
Thanks
All Replies
Had this too, had to uninstall the updates
- Someone knows which one ?
Don't know, had to uninstall them all. Couldn't afford to wait any longer.
- http://projectdream.org/wordpress/2009/10/13/kb974571-crypto-api-update-may-break-office-communications-server-2007-r2-installations/
He states the MS Crypto API security update KB974571.
Currently trying this myself
This did the trick for me. - yes KB974571 was the naughty boy for me. it works after removing it and a reboot
Thanks, it solved my problem too! :-)
- Thanks alot, helped me too!
- This helped me also, thank you very much!!!
Same problem on our server too.Removing the update solved the error .Thanks Jodrik
- This also solved my issue. Thank you!
I love when a Microsoft update breaks a Microsoft product. I can understand an update breaking a 3rd party app, but their own products?
What is the QA department doing? - The OCS Product Team has just released a blog update on this topic, and confirmed that rolling-back (or not installing) that specific patch is the only resolution (or prevention) at the moment: http://communicationsserverteam.com/archive/2009/10/14/632.aspx
Jeff Schertz, PointBridge | MVP | MCITP: Enterprise Messaging | MCTS: OCS Uninstalling the one patch I guess was better than rolling back all of the patch Tuesday patches. I hope Microsoft has some propeller heads working on patching the patch. Glad this post was available.
- Definitivamente esta solucion si funciona!
mbrenes - I have also faced the same issue & go through the steps in the following blog.
http://golumolu.in/blogwp/2009/10/ocs-front-end-service-stopped-with-service-specific-error-3286842403-0xc3e93c23-due-to-windows-update-kb974571/ - Thanks to you all. Removing the update KB974571 did the trick for me as well. Do try it - it worked!!
http://projectdream.org/wordpress/2009/10/13/kb974571-crypto-api-update-may-break-office-communications-server-2007-r2-installations/
He states the MS Crypto API security update KB974571 .
Currently trying this myself
This did the trick for me.
This worked for me as well ... thanks very much for the information!
