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Event Viewer or Logging

    Question

  • Hello I need help in finding an event that been happing to my system files I'm guessing. My problem is with my dell inspiron 1501 the battery developes a charging problem which I think is coming from a detection issue, it states it at restart. But not always, I work my magic from researching the internet and it will work just fine until I connect to the internet then the indicator light will flash orange four times with one green flash. It has a new third party battery $30.00 instead of a $100.00 Dell battery. I have created a restore point when it was working but the system restore will not restore when this happens. I want to be able to find out what is happening in the event viewer I am not sure where or what to look for, can I please have some advice on what to look for or where to start looking.

    Thank you


    DKB

    Thursday, July 11, 2013 3:16 AM

Answers

All replies

  • I'd probably ask them over here about the battery issue.

    http://en.community.dell.com/support-forums/laptop/f/default.aspx

    and restore point issue here.

    http://answers.microsoft.com/en-us/windows/forum/

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Friday, July 12, 2013 1:10 AM
  •  I would follow Dave's suggestion - it looks like battery problem
    Friday, July 12, 2013 1:31 AM
    Moderator
  • Hi well I have tried that and many other avenues that a professional like us would have tried before resulting to a forum such as technet. I truly suspect that after market batteries and ac adapters are not allowed. I have a brand new after market battery and it isn't detected, except under certain circumstances. For instance I'll disconnect from the internet and flash the bios to a older ver. and then flash again with supposed fix bios 2.6.3 A16 or something like it? and it will work and charge just fine,,, check this out now until I connect to the internet and this time it started all over again whike attending to this message, which I am surprised it lasted almost two days. So now do you understand why I am trying to track my events. I just will hate buying a new laptop because of a dam battery this sucks. I am connected with a State Rep and we are working on putting together a bill that would hopefully put an end to this type of thing. Aftermarket parts not being allowed, trying to atleast.

    DKB

    Saturday, July 13, 2013 2:31 AM
  • In order for windows to track or log something like this the hardware manufacturer would need to provide a method to pass this hardware status information to operating system in the form of software or driver.

     

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Saturday, July 13, 2013 11:18 AM
  • Hi Dave would you care to explain, I mean lets assume that there are conditions that you mention there must be something it is monitored by the power options of the O.S. isn't it?

    DKB

    Saturday, July 13, 2013 4:39 PM
  • Out of box here is what there is available.

    http://windows.microsoft.com/en-us/windows7/taking-care-of-your-laptop-battery

    You might be able to code something.

    http://msdn.microsoft.com/en-us/library/windows/desktop/aa394074(v=vs.85).aspx

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.



    Saturday, July 13, 2013 7:43 PM