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Windows 2008 R2 server BSOD; The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff88002b89950, 0x0000000000000000, 0x0000000000000000)

    Question

  • I have an unexpected shutdown today with the following error in Event Viewer -

    The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff88002b89950, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 121813-82805-01.

    Looks like this is related to some bad device drivers/software drivers - but dont know which one it is?? Could anyone please help me to identify what is the culprit device/software driver here?

    Few more details are below (debugchk output) -

    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".
    
    FAULTING_IP: 
    +0
    fffff880`02b89950 78a8            js      fffff880`02b898fa
    
    EXCEPTION_PARAMETER1:  0000000000000000
    
    EXCEPTION_PARAMETER2:  0000000000000000
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800026c5100
    GetUlongFromAddress: unable to read from fffff800026c51c0
     0000000000000000 Nonpaged pool
    
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

    Any help would be highly appreciated.

    Regards,

    Jami

    Wednesday, December 18, 2013 12:26 AM

Answers