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Office 2010 Product Activation Failed

    Question

  • I USE OFFICE 2010 (WINDOWS 7) AND AFTER A PERIOD THE  Office seems to be working correctly, but the title bar is red, and has a comment "(Product Activation Failed)" and a dialogue box appears on opening any program to change my product key but no one works !!!!!!!!!!
    Wednesday, August 22, 2012 12:58 AM

Answers

  • Hi, did you purchase a product key for Office, or are you using the preload/trial edition?

    Usually, the product key sticker attached to a computer is only for activating Windows, not for Office.

    If you enter a product key, and it is not accepted/validated, or, the product key is accepted but will not activate, you can use this article to help diagnose:

    Invalid product key errors in Microsoft Office
    http://support.microsoft.com/kb/836178


    Don

    Thursday, August 23, 2012 11:08 AM