none
2008r2 bsod on dell xps410

    Question

  • I'm getting a bsod on my dell workstation for server 2008r2 and windows 7. can anyone help? how can I attach dump file. system has core2 quad and 8GB (2x4GB) DDR2.
    Saturday, December 28, 2013 1:34 AM

Answers

  • Hi,

    You can upload those dump files to SkyDrive, then post the link here. We will be able to get dump files.

    In addition, you can also use the Windows Debugger (WinDbg.exe) tool or other tools to analyze those dump files. Those will help you to narrow down your issue. For more details, please refer to the following KB.

    How to read the small memory dump file that is created by Windows if a crash occurs

    http://support.microsoft.com/kb/315263/en-us#method3

    By the way, if this issues is a state of emergency for you. Please contact Microsoft Customer Service and Support (CSS) via telephone, so that a dedicated Support Professional can assist with your request. Since, it is not effective for us to debug the crash dump file here in the forum. Thanks for your understanding.

    To obtain the phone numbers for specific technology request, please refer to the web site listed below:

    http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607

    Hope this helps.

    Best regards,

    Justin Gu
    Monday, December 30, 2013 8:12 AM
    Moderator

All replies

  • Hi,

    You can upload those dump files to SkyDrive, then post the link here. We will be able to get dump files.

    In addition, you can also use the Windows Debugger (WinDbg.exe) tool or other tools to analyze those dump files. Those will help you to narrow down your issue. For more details, please refer to the following KB.

    How to read the small memory dump file that is created by Windows if a crash occurs

    http://support.microsoft.com/kb/315263/en-us#method3

    By the way, if this issues is a state of emergency for you. Please contact Microsoft Customer Service and Support (CSS) via telephone, so that a dedicated Support Professional can assist with your request. Since, it is not effective for us to debug the crash dump file here in the forum. Thanks for your understanding.

    To obtain the phone numbers for specific technology request, please refer to the web site listed below:

    http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607

    Hope this helps.

    Best regards,

    Justin Gu
    Monday, December 30, 2013 8:12 AM
    Moderator
  • Hi,

    I would like to confirm what is the current situation? Would you please let us know if my suggestion is helpful? If there is anything else I can do for you, please do not hesitate to let me know. I will be very happy to help. Your time and efforts are highly appreciated.

    Best Regards,

    Justin Gu
    Thursday, January 02, 2014 1:45 AM
    Moderator