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Power Query installation issue

    Question

  • I m trying to install power query and im getting continuesly that a dll file is missing. I have the intallation error log. Can you give me some help.

    === Verbose logging started: 11/2/2014  17:44:57  Build type: SHIP UNICODE 5.00.9600.00  Calling process: C:\WINDOWS\System32\msiexec.exe ===
    MSI (c) (BC:64) [17:44:57:766]: Font created.  Charset: Req=161, Ret=161, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

    MSI (c) (BC:64) [17:44:57:766]: Font created.  Charset: Req=161, Ret=161, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

    MSI (c) (BC:A8) [17:44:57:777]: Resetting cached policy values
    MSI (c) (BC:A8) [17:44:57:777]: Machine policy value 'Debug' is 0
    MSI (c) (BC:A8) [17:44:57:777]: ******* RunEngine:
               ******* Product: C:\Users\Θάνος\PowerQuery.msi
               ******* Action:
               ******* CommandLine: **********
    MSI (c) (BC:A8) [17:44:57:778]: Note: 1: 2203 2: C:\Users\Θάνος\PowerQuery.msi 3: -2147286960
    MSI (c) (BC:A8) [17:44:57:778]: MainEngineThread is returning 1620
    === Verbose logging stopped: 11/2/2014  17:44:57 ===

    Tuesday, February 11, 2014 4:00 PM

Answers

  • Could you provide details of the error message that you get, does it mention what file is missing? Also could you also share the operating system version, if it is 32 or 64 bit and what version of Office you have installed?

    Thanks


    Zafar Abbas

    Tuesday, February 11, 2014 11:14 PM