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StatisticsManagerServer - Error hr=0x80040154 Class not registered

Locked StatisticsManagerServer - Error hr=0x80040154 Class not registered

  • Friday, July 09, 2010 2:39 PM
     
     
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    We have begun seeing an error in our Application log with Event ID 100 and Source of StatisticsManagerServer.   The error is:   Error hr=0x80040154 Class not registered

    We are running Forefront Security for Sharepoint version 10.2.0942.0, which is Service Pack 3.

    Has anyone seen this error before, or know of a fix?

       

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    • Tuesday, July 13, 2010 9:29 AM
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      Hi,

       

      Thank you for the post.

       

      Do you have receive any error message when using Forefront Security for SharePoint? Or something unexpected behavior about FSS?

       

      Regards,

      Nick Gu - MSFT
         
      • Tuesday, July 13, 2010 11:20 AM
         
         
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        None that I have observed. Is there a set of functionality that StatisticsManager enables that should be tested?
           
        • Friday, July 16, 2010 3:20 AM
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          Hi,

           

          Thank you for the post.

           

          You may register the StatisticsManager.dll file manually with the following command:
          c:\WINDOWS\SysWOW64\regsvr32.exe "C:\Program Files (x86)\Microsoft Forefront Security\Exchange Server\StatisticsManager.dll"

           

          If the issue still retains, I suggest that you contact Microsoft Product Support Services via telephone so that a dedicated Support Professional can assist with this request.

           

          To obtain the phone numbers for specific technology request please take a look at the web site listed below.

           

          http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS

           

          If you are outside the US please see http://support.microsoft.com for regional support phone numbers.

           

          Regards,

          Nick Gu - MSFT
             
          • Monday, July 19, 2010 3:02 PM
             
             
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            Thanks, Nick!  This is a 32-bit W2K3 server, so no SysWOW64 directory exists.  I tried using the standard regsvr32.exe on the DLL, but was greeted with this error message from regsvr32 when doing so:   "StatisticsManager.dll was loaded, but the DllRegisterServer entry point was not found. This file cannot be registered."

            Any thoughts?