Unanswered Java Endpoint Cleanup Component Mac 10.6.8

  • Monday, November 21, 2011 2:58 PM
     
     

    I have see the other questions on this topic and updated the uag and TMG to lates versions that seemed to help other people

    UAG 4.0.1773.101000

    TMG 7.0.9193.500

    When someone connects to the file share using a windows PC everything works as expected, using Mac OSX 10.5.8 is also working

    when someone tries to connect with 10.6.8 it keeps telling the end user to download JRE 1.5 or higher, Java is already installed version 1.6.0_29 and no other updates available when we run the software update check.

    looking at the session detail the endpoint information tells me that the sun JRE version is not detected so it did not push out the endpoint component manager. 

    I have tested the mac with other java apps and it is working as expected,  when we connect up to the UAG website the java console will start up (when I have it set up in the advanced setting for java to start up when initiated) but it seems the UAG is not detecting it so not pushing out the files needed.

    is anyone else experiencing this?  am I missing a setting?

     

    Thanks for any help you can provide

     

     



All Replies

  • Thursday, January 19, 2012 2:33 PM
     
     
    Shawn, did you ever get a resolution to this issue?
  • Wednesday, May 23, 2012 5:46 PM
     
     

    Sorry for the extremely late reply but no, we are still experiencing some issues with the

    OSX 10.6.8 version.  I did find some other notes on Java and safari issues with UAG and we made these changes and it seemed to fix it but only intermitantly?? might work for one computer and not for another.

    In order to get Java on safari  working again we have to enable DES_CBC_MD5 encryption.

    1. Start GPEDIT.msc on the UAG host.

    2. Go to Computer Configuration -> Windows Settings -> Security Settings -> Local Policies -> Security Options.

    3. Double click on "Network security: Configure encryption types allowed for Kerberos" and select (at least) the entry DES_CBC_MD5 which from now on allows Kerberos tokens that are encrypted with DES_CBC_MD5. (In order to prevent issues with other applications you might want to consider enabling all other encryption types as well, or at least the ones that were active by default before).

    we also had to change the default java version to 32 bit as we have been told that UAG will not work with the 64 bit Java client

    Start up Applications / Utilities / Java Preferences.app and drag the 32 bit JVM above the 64 bit one:

    then it will work some times and not so much other times?? 

  • Wednesday, May 23, 2012 6:15 PM
     
     

    >Important side notice: If you got problems even with this setup, try to delete all the UAG related files on the mac (you should find a folder right at the root of your harddrive, might be under the corresponding user...)

    the above seemed to help also

  • Thursday, May 24, 2012 9:20 AM
     
     

    thanks