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AnswerApplications list

  • Friday, January 15, 2010 9:15 PMkfyhr Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I'm trying to recreate some old IAG application types under the new UAG platform, after some hard work I'm getting to the point of being almost successful (I think)

    I now can launch an application, and get the following error: "The application is not listed in the "Applications" list on the server." This keeps socket forwarding from working, and thus even though the app is launched, it cannot connect back to my LAN.

    Does anyone know where this "Applications" list" it speaks of is located?
    • Edited bykfyhr Friday, January 15, 2010 9:38 PMtypo
    •  

Answers

  • Saturday, January 23, 2010 8:26 AMRan [MSFT] Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

    Hi,

     

    Actually the error message and the Applications List mentioned mean that the application cannot be identified as an app published through the UAG trunk that received the HTTP request from the browser. In other words the request does not match any of the apps appearing in the trunk’s applications list, in the UAG Management console.

     

    Have you managed to sort this one out?

     

    If not, can you please give some more details as to the type of application template that you have used to publish this application? Does the link to the application configured in the App Properties window -> Portal Link tab match the server name/FQDN/IP address that you specified in the Web Servers tab?

     

    Regards,
    -Ran

     


    • Marked As Answer bykfyhr Monday, January 25, 2010 2:12 PM
    •  
  • Tuesday, February 09, 2010 9:37 PMBen AriMSFT, OwnerUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

    this is a known issue with UAG, and covered in the release notes:

    http://technet.microsoft.com/en-us/library/dd772157.aspx

     

    This occurs because the Citrix XenApp application template is missing. To add it, do the following on the Forefront UAG server:

     

    1.       Navigate to %Program Files%\Microsoft Forefront Unified Access Gateway/von/Conf.

    2.       Find and open the SSLVPNTemplates.xml file with a text editor.

    3.       At the beginning of the Templates section, before the Remote Network Access application, add the following section:

     

    <!--

    *********************************************************************************

    ** Citrix Presentation Server (Web Interface 3)                                **

    *********************************************************************************

    -->

    <!-- Auto-Sense mode   -->

    <template name="CitrixPresentationServer" wfehandler="yes" userrights="0" use-with-lsp="yes" default="yes"><!--All platforms-->

    <port id="0" remoteport="1494,2598" flags="73" default="yes"/><!--All Platforms-->

    </template>

     

    4.       Close the file and save the changes.

    5.       Issue the command IISRESET to restart IIS.

    6.       There is no need to activate or re-create the application.


    Ben Ari
    Microsoft CSS IAG Support
    Sammamish, WA

All Replies

  • Monday, January 18, 2010 11:55 AMDarrenBonehill Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    In IAG the the list used when using the wizards was stored in c:\whale-com\e-gap\von\conf\wizarddefaults. I'm assuming a simmiliar structure for UAG
  • Saturday, January 23, 2010 8:26 AMRan [MSFT] Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

    Hi,

     

    Actually the error message and the Applications List mentioned mean that the application cannot be identified as an app published through the UAG trunk that received the HTTP request from the browser. In other words the request does not match any of the apps appearing in the trunk’s applications list, in the UAG Management console.

     

    Have you managed to sort this one out?

     

    If not, can you please give some more details as to the type of application template that you have used to publish this application? Does the link to the application configured in the App Properties window -> Portal Link tab match the server name/FQDN/IP address that you specified in the Web Servers tab?

     

    Regards,
    -Ran

     


    • Marked As Answer bykfyhr Monday, January 25, 2010 2:12 PM
    •  
  • Monday, January 25, 2010 2:12 PMkfyhr Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    I did manage to work this out.  We were trying out some imported custom apps we had in our current IAG setup, and just had to do some more tweaking to get everthing in customupdate folders that needed to be there.

    Your info on what the error actually means is helpful however, as I had assumed it was a config file that was missing data just as Darren alluded to. 

    I also did have an issue where the link in Portal Link tab did not match the Web Servers tab.  For some of our apps we have had issues where we have to us an IP in the servers tab, and an alais name in the portal link tab, seems to work ok, it does give a shout that they do not match, but I am able to continue, and they work fine now.

    Thanks!

  • Thursday, February 04, 2010 11:28 PMJoe P. Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    I am having this exact problem:

    "Application <App name> cannot be launched. The application is not listed in the "Applications" list on the server. Please contact you system administrator for more information"

    I am using the "Citrix XenApp (Web Interface 5.0))" Application. In the Web Servers tab, i have the Citrix Web Interface FQDN (e.g. wi.domain.com) listed in the "addresses" field. On the Portal Link tab, in the Application URL field, I have the same site listed (e.g. https://wi.domain.com/). When accessing UAG from the client, authenticating and selecting the application, the VPN tunnel attempts to connect and immedietly produces the above error. Access to the Web Interface site is then established behind the error popup. I need the VPN tunnel to launch the Citrix applications and I can't determine why I am getting this error when it attempts to negotiate the VPN tunnel. Can anyone assist?

    Joe

  • Thursday, February 04, 2010 11:35 PMJason Jones [Silversands]MVPUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Proposed Answer
    Hi Joe,

    I managed to fix this just recently.

    Did you add the missing code from the release notes by any chance, if so it has an error as shown below:

    <!--

    *********************************************************************************

    ** Citrix Presentation Server (Web Interface 3)                                **

    *********************************************************************************

    -->

    <!-- Auto-Sense mode                                                          -->

    <template name=" CitrixPresentationServer " wfehandler="yes" userrights="0" use-with-lsp="yes" default="yes"><!--All platforms-->

    <port id="0" remoteport="1494,2598" flags="73" default="yes"/><!--All Platforms--> </template>

     

    Should be:

     

    <!--

    *********************************************************************************

    ** Citrix Presentation Server (Web Interface 3)                                **

    *********************************************************************************

    -->

    <!-- Auto-Sense mode                                                          -->

    <template name="CitrixPresentationServer" wfehandler="yes" userrights="0" use-with-lsp="yes" default="yes"><!--All platforms-->

    <port id="0" remoteport="1494,2598" flags="73" default="yes"/><!--All Platforms--> </template>

     

    I finally figured out that the extra spaces around the name="CitrixPresentationServer" causes “The application is not listed in the "Applications" list on the server" errors.

    MS are aware of the error and will fix the code soon.

    Cheers

    JJ


    Jason Jones | Forefront MVP | Silversands Ltd
  • Tuesday, February 09, 2010 9:37 PMBen AriMSFT, OwnerUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

    this is a known issue with UAG, and covered in the release notes:

    http://technet.microsoft.com/en-us/library/dd772157.aspx

     

    This occurs because the Citrix XenApp application template is missing. To add it, do the following on the Forefront UAG server:

     

    1.       Navigate to %Program Files%\Microsoft Forefront Unified Access Gateway/von/Conf.

    2.       Find and open the SSLVPNTemplates.xml file with a text editor.

    3.       At the beginning of the Templates section, before the Remote Network Access application, add the following section:

     

    <!--

    *********************************************************************************

    ** Citrix Presentation Server (Web Interface 3)                                **

    *********************************************************************************

    -->

    <!-- Auto-Sense mode   -->

    <template name="CitrixPresentationServer" wfehandler="yes" userrights="0" use-with-lsp="yes" default="yes"><!--All platforms-->

    <port id="0" remoteport="1494,2598" flags="73" default="yes"/><!--All Platforms-->

    </template>

     

    4.       Close the file and save the changes.

    5.       Issue the command IISRESET to restart IIS.

    6.       There is no need to activate or re-create the application.


    Ben Ari
    Microsoft CSS IAG Support
    Sammamish, WA
  • Tuesday, February 09, 2010 10:55 PMJason Jones [Silversands]MVPUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hi Ben,

    I asked Rayne to update technet and remove the spaces from the original code which was wrong ;)

    Cheers

    JJ
    Jason Jones | Forefront MVP | Silversands Ltd