the product license has expired
- hello
the all scan engine not update in mailbox servers and this event appear
Event ID: 6012
Microsoft Forefront Server Security encountered an error while performing a scan engine update.
Scan engine: Norman
Error code: 0x8009005
Description: the product license has expired
Answers
- Hi Maor,
This is normally caused by one of two issues. Either the license file is corrupted, in which case you can try to copy the license.cfg file from your source CD and restart the services or it can be caused by a corruption in either the proxy server password credentials or UNC path password credentials within the registry. To address this:-
1) Open Regedit on the Server and navigate to – HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Forefront Server Security\ForefrontCredentials.
2) Within this key you should see 2 values, ProxyPassword and UNCPassword. Please delete any data that is contained within the 2 values.
3) Open the Forefront Administrator MMC and place some information in all of the fields within the “Proxy Server Name/IP Address”, “Proxy Username”, “Proxy Password”, UNC Username”, and “UNC Password” fields. Click Save.
4) Next, delete all the information that you previously placed within these fields, click save and, if appropriate, reconfigure the settings as they were previous to our procedure.
I hope this helps,
Alex- Marked As Answer byNick Gu - MSFTMSFT, ModeratorWednesday, May 27, 2009 2:37 AM
All Replies
- Hi Maor,
This is normally caused by one of two issues. Either the license file is corrupted, in which case you can try to copy the license.cfg file from your source CD and restart the services or it can be caused by a corruption in either the proxy server password credentials or UNC path password credentials within the registry. To address this:-
1) Open Regedit on the Server and navigate to – HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Forefront Server Security\ForefrontCredentials.
2) Within this key you should see 2 values, ProxyPassword and UNCPassword. Please delete any data that is contained within the 2 values.
3) Open the Forefront Administrator MMC and place some information in all of the fields within the “Proxy Server Name/IP Address”, “Proxy Username”, “Proxy Password”, UNC Username”, and “UNC Password” fields. Click Save.
4) Next, delete all the information that you previously placed within these fields, click save and, if appropriate, reconfigure the settings as they were previous to our procedure.
I hope this helps,
Alex- Marked As Answer byNick Gu - MSFTMSFT, ModeratorWednesday, May 27, 2009 2:37 AM
thank you
its work and the scan engine up-to-date- Hi Alex,
worked for me also.
Thank you,
M - Thanks a lot Alex.
It Worked for me too...all the scan engines are upto date......gr8 job
Sidh
