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The product license has expired.
The product license has expired.
- I have rolled out FSFE accross 4 exchange servers which are all now showing the above error and so cannot update the signature files.
I have looked at previous threads which have not resolved the issue but was also wondering does FSFE need an internet connection to validate the agreement number which is entered in the validation box. Our system is a secure network without a direct internet connection so this would not be able to happen. If this is so how should I activate the product.
We have been doing the sig updates using an airgap machine which does have internet connection.
All Replies
- Hi,
look under the menu Help->Register Forefront. There you have to type in your Contract number.
Greetings
Christian
Christian Groebner MVP Forefront Hi,
look under the menu Help->Register Forefront. There you have to type in your Contract number.
Greetings
Christian
Christian Groebner MVP Forefront
Hi Christian
Thanks for your response. I have done what you said previously and entered an expiration date as well but still doesnt seem to work.
regards
Andy- Hi,
that sounds strange. What values do you see, when you enter the registration again, are these the values you have entered?
Greetings
Christian
Christian Groebner MVP Forefront - When I look in the About forefront window I see
product ID: xxxxx-xxx-xxxxxx-xxxxx (there is a real number here)
licensed components:
Component License type Expiration Date
Forefront subscription 02 october 2010
Regards
Andy - Hi Andy,
stupid question, is the time on the server right?
What happens if you enter the contract number again and increase the month of the expiration date by one?
Greetings
Christian
Christian Groebner MVP Forefront - Checked the time and it is right
When I change the expiration date it does change to the new date in the About forefront window.
One thing I was also wondering. Next to the Licensed Components: in the About Forefront window, should there be something listed in there like licensed engines etc.
cheers
Andy - Hi Andy,
unlinke in Antitgen you hav all engines licensed in FSE, but you can use only 4 at a time.
Have you tried to reapply SP2 for FSE from the licensing poral?
Greetings
Christian
Christian Groebner MVP Forefront - I am SP1 so I will apply sp2 and let you know if anything changes.
Regards
Andy - Any changes after you installed sp2 ? Me too, i need to install sp2.
- Hi all,
if you still have problems after applying SP2 for FSE look at point 1 from the release notes:
http://technet.microsoft.com/en-us/library/dd775214.aspx
Greetings
Christian
Christian Groebner MVP Forefront
