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AnswerForefront with SP2 StatisticsServer error

  • Tuesday, October 13, 2009 9:01 AMGrandWazoo Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Hi

    Recently installed Forefrom for Exchange with SP2 on our Edge server.

    Every few minutes I get the following in the event log:

    Event Type: Error
    Event Source: StatisticsManagerServer
    Event Category: None
    Event ID: 100
    Date:  13/10/2009
    Time:  09:54:48
    User:  N/A
    Computer: SMMEDGE07
    Description:
    Tue Oct 13 09:54:48 2009 ERROR Cannot deserialize from file C:\Program Files (x86)\Microsoft Forefront Security\Exchange Server\Data\Statistics.xml.

    followed by

    Event Type: Error
    Event Source: StatisticsManagerServer
    Event Category: None
    Event ID: 100
    Date:  13/10/2009
    Time:  09:54:48
    User:  N/A
    Computer: SMMEDGE07
    Description:
    Tue Oct 13 09:54:48 2009 ERROR Error deserializing statistics data file: ?¤\Program Files (x86)\Microsoft Forefront Security\Exchange Server\Data.

    Event Type: Error
    Event Source: FSCStatsServ
    Event Category: None
    Event ID: 100
    Date:  13/10/2009
    Time:  09:54:48
    User:  N/A
    Computer: SMMEDGE07
    Description:
    The description for Event ID ( 100 ) in Source ( FSCStatsServ ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Tue Oct 13 09:54:48 2009 ERROR StatisticsInitializeEx returns: -1.

    and

    Event Type: Warning
    Event Source: StatisticsManagerClient
    Event Category: None
    Event ID: 100
    Date:  13/10/2009
    Time:  09:54:48
    User:  N/A
    Computer: SMMEDGE07
    Description:
    Tue Oct 13 09:54:48 2009 648 WARN  Error hr=0x80080005 Server execution failed

    and

    Event Type: Information
    Event Source: FSCStatisticsService
    Event Category: None
    Event ID: 0
    Date:  13/10/2009
    Time:  09:54:48
    User:  N/A
    Computer: SMMEDGE07
    Description:
    The description for Event ID ( 0 ) in Source ( FSCStatisticsService ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Service stopped.

    Found lots of links to this problem in Countinuous Cluster servers - but this isn't one of them

    Anyone any ideas?

    Thanks in advance

    Steve

Answers

  • Tuesday, October 13, 2009 10:37 AMChristian Groebner [MVP]MVPUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    Hi Steve,

    it seems to me that the file Statistics.xml has been corrupted. Can you stop the services and rename the file and restart the services.

    Greetings

    Christian
    Christian Groebner MVP Forefront
    • Marked As Answer byGrandWazoo Tuesday, October 13, 2009 11:20 AM
    •  

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