Service Manager - General announcement
System Center 2012 SP1 trial (this includes SCSM and is used to patch SCSM2012 RTM to SP1 - there are no separate SP1 patch)
Service Manager 2012 SP1 VHDs
Mgmt. server: http://www.microsoft.com/en-us/download/details.aspx?id=36427
DW server: http://www.microsoft.com/en-us/download/details.aspx?id=36425
Service Manager 2012 SP1 Authoring Tool
Service Manager 2012 SP1 documentation
Read online: http://technet.microsoft.com/en-us/library/hh305220.aspx
Orchestrator IPs for SC2012 SP1
Take a look at the documentation around upgrading your environment:
Also, this blogpost might be helpful:
SCSM 2012 SP1 patchnotes:
Chargeback helps you apply cloud-based pricing on Virtual Machine Manager (VMM) fabric and show that information to customers in order to minimize virtual machine oversubscription and underutilization. Chargeback illustrates how you can use System Center 2012 Service Pack 1 (SP1) in a cross-platform environment where you use multiple Service Manager components to achieve your business goals.
In Service Manager, chargeback consists of a new node in the Administration workspace, new OLAP data cubes, and sample Excel reports.
Improved Operations Manager Integration
An System Center 2012 – Operations Manager SP1 agent is automatically installed as part of Service Manager SP1. After Setup completes, you must manually configure the agent for use with the Operations Manager management server. The agent is compatible with System Center Operations Manager 2007 R2, System Center 2012 – Operations Manager, and System Center 2012 – Operations Manager SP1.
To validate that the Operations Manager Agent was installed, open Control Panel and verify that the Operations Manager Agent is present. To manually configure the Operations Manager agent, see Configuring Agents.
SQL Server 2012 Support
All databases used by Service Manager are supported on all editions of SQL Server 2012.
Windows Server 2012 and Windows 8 Support
All Service Manager roles, except the Self-Service Portal SharePoint web parts, are supported on all editions of Windows Server 2012.
Windows 8 is supported for the Service Manager console and for end-users accessing the Self-Service Portal.
Unanswered0VotesHi, I need to create a self-service portal for corporate users. These services include the creation of (several different) communities sites, etc. People shall be able to ...
Unanswered2VotesWe have been testing out Service Manager 2012. In the Service Manager Console in the Library we create a new Template. After creating it and hitting refresh it shows up in the list. ...
Unanswered0VotesHi, I would like to know if its possible to map connected printers to User Items. The idea is, when creating a ticket, under Affected items it will list the ...
Unanswered0VotesHi, can somebody answer me the following question: I have a SCOM Managementpack which is imported to the Service Manager. Although there ...
Unanswered5VotesAs the title states, if i attempt to send email to a user by using the "people picker" option in a work item, Outlook opens and writes sip:firstname.lastname@example.org in the ...
Unanswered0VotesHi All, I have Service Manager 2012 RTM VM running on Windows server 2008 R2. I would like to 1) upgrade Service Manager 2012 to Service Manager ...
Should I install Update Rollup 4 for System Center 2012 SP1 Service Manager (KB2887775) on all console machines?Hi, I am wondering if I should apply KB2887775 on all the console machines? I can't find the info in their ...
Proposed0VotesIs anyone clever enough to provide the SQL code required for me to run a report showing the id, title, target end date, and support group for any active incident that has breached its ...
Proposed0VotesI'm trying to use a powershell script to update the object status of a windows CI to 'Pending Delete' once the asset status is set to 'Disposed' or ...
Answered1VotesI have tried changing the default request form template but the Private box is already checked and when the users create a new IR the box is unchecked. Is there a way to make the box checked by ...
Unanswered0VotesHi All, I'm wondering if this is even possible. Let's say you have an enumeration (name and description), and you want to use that in a notification ...0 Replies | 73 Views | Created by German Minicucci - Monday, March 10, 2014 6:37 PM
Answered1VotesOriginally all users had access to all of the templates created, however now that we have been using SCSM for a while the number of templates created has started to grow and make the Create Incident ...
Answered0VotesHello Folks, I am creating a request offering that allows a user to request for a new e-mail account, then to select which site/branch name is belong to. I created a new ...
Unanswered0VotesHello, I've been asked to populate the Reviewers of a Change Request's Review Activites based on the Business Service Owners and Users. I have a runbook to gather the Business ...
Unanswered0VotesHi, I am pretty new to service manager, please excuse my ignorance. I have open incidents, and a view which shows them. On the view i can select to show two ...
Unanswered0VotesIn Task Manager I stopped a program (trying to stop a malware) but as soon as I clicked on stop my screen went maroon color. What did I do
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