Answered Amazon.com

  • Wednesday, May 02, 2012 4:41 PM
     
     

    When I try to open amazon.com, I always get a connection problem; however, when visiting other sites i have no problem.

All Replies

  • Thursday, May 03, 2012 3:34 AM
     
     

    Tools>Internet Options>Security tab, click "Reset all zones to default"

    then

    Trusted Sites icon, 'Sites' button... remove http://www.amazon.com from your trusted sites list.... amazon.com uses a sub domain for credential verification, the default IE security settings do not allow navigation across domains of different security ratings.

    for consumer help with IE select the Help>Online Support menu from IE and follow the prompts for your windows and IE versions (which you did not mention)


    Rob^_^

  • Tuesday, May 08, 2012 1:39 AM
    Moderator
     
     Answered

    Hi,


    Please reset Internet Explorer settings and clear temporary files.

    http://windows.microsoft.com/en-us/windows7/Reset-Internet-Explorer-settings


    In addition, please Press F12, under Cache tab, disable cookie and select always refresh from server.


    Kim Zhou

    TechNet Community Support