Answered exe virus

  • Monday, April 30, 2012 10:18 AM
     
     

    Hi,

    Whenever an .exe file is attempted to open internet explorer (iexplorer.exe) opens instead and no other .exe files will open, if you try internet explorer opens and wants to download a file... we need a fix ASAP!!

    Thanks.


    Lewis.j.Routledge

All Replies

  • Monday, April 30, 2012 10:15 PM
     
     

    Hi,

    Windows and IE versions?

    for consumer help with IE select the Help>Online Support menu from IE and follow the prompts for your windows and IE versions.

    this forum is for Questions regarding Internet Explorer 8, 9 (and 10 Consumer Preview) for the IT Pro Audience. Topics covered are: Installation, Deployment, Configuration, Security, Group Policy, Management questions. If you are a consumer looking for answers or to raise a question, it's highly recommended you head on over to http://answers.microsoft.com/en-us


    Rob^_^

  • Tuesday, May 01, 2012 5:45 AM
    Moderator
     
     

    Hi,

    Please try the following suggestions and let me know the result.

    1. Reset Internet Explorer: http://windows.microsoft.com/en-US/windows7/Reset-Internet-Explorer-settings
    2
    . Run hijackthis: http://free.antivirus.com/hijackthis/
    3
    . Use your security software to run a full scan and test the issue in Safe Mode.


    Niki Han

    TechNet Community Support

  • Tuesday, May 01, 2012 2:54 PM
     
     Answered

    Hey guys,

    Fixed it, the person had actually got a download, and as it ran it did not know how to execute the .exe file and he had set it to internet explorer, so after that any .exe was opened by internet explorer which obviously failed, so we could not open anything even control panel or outlook etc. we found a .txt file with some registry changes and then imported them to the registry via winPE and that reset it and it was fine.

    thanks anyway guys


    Lewis.j.Routledge