Friday, November 30, 2012 3:36 PMUser is continuing to receive a pop up box with the following error "error loading DLL". The more you hit ok, the more error boxes pop up. I upgraded user from IE 7 to IE 8 and they are still getting error. This is on a Win xp laptop. Any ideas?
Sunday, December 02, 2012 12:35 PMModerator
Firstly, please let us know what the DLLs are.
Meanwhile, please try the following and see how it works:
1. Temporary disable all add-ons or run Internet Explorer (No Add-ons).
2. Try to reset Internet Explorer settings.
Hope this helps.
TechNet Community Support
Tuesday, December 04, 2012 9:43 PM
Thx for the response. I found spyware on the laptop that was causing the issue b/c it had installed a new toolbar and a generic search engine. After cleaning off the spyware, I removed and reinstalled IE8. This resolved the issue.