Friday, October 28, 2011 6:32 PM
Please explain how Webmail.Merck.com does not work for IE9? this is was a huge miss for launch (check out the company, think of the size and influence of these people)... this is how people check their email at home and this compatability issue has forced people to download Safari, Chrome or Firefox, all of which have no problems loading.
It loads fine initially, but after logging in, nothing happens... blank screen
I and several of my colleagues have noticed this.
Please advise if/when this will be corrected.
- Edited by mstudney50 Friday, October 28, 2011 6:33 PM
Tuesday, November 01, 2011 9:07 AMModerator
The webmail may have incompatible issue with IE9. Please run this webmail with Compatibility View for test.
If the issue persists, I suggest to add the website to trusted sites, and disable protected mode for test. Also reset IE advanced settings and temporary disable all add-ons.
Furthermore, I suggest to contact webmail support for further help to check if they have any suggestion to use it on IE9.
Thank you for your cooperation and understanding.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
- Marked As Answer by Miya YaoModerator Tuesday, November 08, 2011 1:38 AM
Monday, April 30, 2012 11:38 PM
Thanks for the suggestions. Nothing worked. I tried on multiple computers, completely re-installed I9 and even tried IE10 on the Windows 8 Consumer Preview.
Several colleagues also confirmed this on their home computers.
What a huge miss by the IE team... for this reason, I have to use Chrome, Firefox or Safari now... as do any of my 80,000 colleagues who want to use webmail on a Windows 7 computer.
Tuesday, May 01, 2012 6:18 AM
This is a restricted site.
Anyone gaining unauthorized
access will be subject to prosecution.
webmail.merck.com is not a public web site... they are using Outlook Web Access.
Contact your company Help Desk or System administrators to report the issue.