RunDLL error: There was a problem starting C:\...\AppData\Local\NltpdPas.dll Access denied.
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Sunday, December 19, 2010 5:35 AM
EI8 does not start until I press OK button in a RunDLL error message:
There was a problem starting
C:...\AppData\Local\NltpdPas.dll Access is denied.
There is no reference to this driver on the web.
In the same directory there are two other strange files: ujiluracan.dll and Xdedavadej.dat
There is no reference to either of these two files on the web either.
After OK button is pressed IE8 starts to work. Since this message started to show up system went to blue screen of death and crashed several times.Scans with Sophos did not find any problems.
Suggestions or help of any kind would be greatly appreciated.
All Replies
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Sunday, December 19, 2010 6:02 AM
Please follow carefully all the steps here (IE7 and IE8 in Windows Vista):
"Tips for solving problems with Internet Explorer".
IE8 in Windows 7:
"Tips for solving problems with Internet Explorer".
"Open the Internet Explorer Performance troubleshooter".
"Internet Explorer freezes or crashes".
Automatically diagnose and identify browser add-ons that may cause Internet Explorer to become unstable, to crash, or to stop responding. Browser add-ons may include tools, toolbars, assistants, and toys.
IE in Windows XP:
"Internet Explorer stops responding, stops working, or restarts".
"Web sites do not display or work correctly, or Internet Explorer stops responding, stops working, or restarts".
If still no joy...
1. Follow to the letter all the directions in this thread: How to get rid of malware
1a. You may have to use a non-infected computer for any downloads specified below, until your malware is removed. Use a USB Pen drive or burn to CD or other means to carry the necessary utilities to the infected computer and copy to the Desktop.
1b. Microsoft® Windows® Malicious Software Removal Tool download here off-line.
2. If still no joy you can find Microsoft MVPs and other trained analysts at the following help sites:
Aumha.org
Atribune.org
SpywareHammer
BleepingComputer
Safer-Networking
Etc.
3. If you need more help with virus-related issues, contact Microsoft Product Support Services.
For information about Security updates, visit the Microsoft Virus Solution and Security Center for resources and tools to keep your PC safe and healthy. If you are having issues with installing the update itself, visit Support for Microsoft Update for resources and tools to keep your PC updated with the latest updates.
Hope this helps,
Vincenzo Di Russo
Microsoft® MVP Windows Internet Explorer, Windows Desktop Experience & Security since 2003.
Moderator in the Microsoft Answers and TechNet Forums Italy
My MVP Profile: https://mvp.support.microsoft.com/profile/Vincenzo- Proposed As Answer by Nicholas LiMicrosoft Contingent Staff, Moderator Wednesday, December 22, 2010 7:07 AM
- Marked As Answer by Nicholas LiMicrosoft Contingent Staff, Moderator Thursday, December 23, 2010 2:56 AM
- Edited by Niki HanMicrosoft Contingent Staff, Moderator Friday, April 06, 2012 9:26 AM PCSafety Center update


