IE9 cannot reach MSN.com, but Google Chrome can. Pinging MSN.com also results in "destination host unreachable".
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Monday, November 26, 2012 3:14 PM
I have several computers on my network and they all started exhibiting this behavior today. When typing http://www.msn.com into IE9's address bar, I'm taken to a Google search results page with MSN at the top of the results.
Even more confusingly, when trying to ping MSN.com I can't get a reply, yet Google Chrome can access MSN.com just fine.
Things I've tried:
1. Rebooted computer
2. Tried accessing MSN.com in IE9 safe mode
3. Added MSN.com to the Trusted Sites list in IE9
4. Checked HOSTS file to make sure there weren't any erroneous entries
- Edited by NeverQuiteSure Monday, November 26, 2012 3:36 PM
All Replies
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Monday, November 26, 2012 3:55 PM
We are having the same issues.
Tried the above along with telnet to msn.com on port 80 which worked successfully. Issues.
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Monday, November 26, 2012 6:21 PM
We're having the same issues as well. Some computers on this network work while others don't. Firefox on a broken system works fine. Here are things we've tried:
- Disabled real time protection on antivirus.
- Changed DNS servers.
- Reset TCP/IP stacks and Winsock.
- Reset IE settings to defaults.
- Rebooted computer.
- Deleted URL Hooks entry from registry.
- Flushed DNS.
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Monday, November 26, 2012 6:34 PMI am also having the same issues. I have tried all the previous work arounds. Checked to make sure a proxy wasn't set, tried to add-ins mode, 64bit mode, and nothing. I can access it on all other computers. I am confused, as well. Just started within the last few hours.
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Monday, November 26, 2012 7:06 PMSame issue as stated. Are all of you using Sonicwall's? I am. Chrome works fine. IE9 works for money.msn.com and any other (whatever).msn.com, but just msn.com stopped working today.
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Monday, November 26, 2012 7:10 PM
Not using Sonicwall here.
I also did not find a correlation to my anti-virus software, as the issue occurs on all Windows 7 computers regardless if I'm using McAfee or Microsoft Security Essentials. I tested a couple XP machines running IE8 and they had no issues accessing MSN.com. So it seems to be a Windows 7 and/or IE9 issue.
We're using AT&T Uverse in our office as our Internet connection, and they also host our DNS records.
Never seen anything like this. A recent windows update maybe? Maybe a bad DNS record getting propogated around?
- Edited by NeverQuiteSure Monday, November 26, 2012 7:13 PM
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Monday, November 26, 2012 8:36 PM I have had several clients with this issue today and we discovered that clearing their cookies so far has worked in every case.
- Marked As Answer by NeverQuiteSure Monday, November 26, 2012 9:17 PM
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Monday, November 26, 2012 8:59 PM
We aren't using a sonic wall for our domain. We have Century Link business fiber and still seeing this issue. I cleaned out the cookies with the same results. Did this work for anybody else?
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Monday, November 26, 2012 9:20 PMThis worked, thank you for the advice. I did this before and made sure the Cookies checkbox was checked, however at the top of the screen there is an additional setting that says "Preserve Favorites website data" that overrides deleting certain cookies. After unchecking that box it worked.
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Monday, November 26, 2012 9:20 PMIt is back working for me now. I did not clear the cookies or take any other action.
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Thursday, January 03, 2013 3:10 PM
Updated on Jan. 14, 2013
Just go to IE 9/tools/Internet options/advance and click on Reset , then check "Delete Personal Setting", click on Reset.
Reboot the PC. It should be O.K. to access MSN.COM.
I also tried to login as a different user and it looked O.K. to access msn.com.
Those are short term solutions( the issue will be back after couple weeks).
Don't Know why, maybe is the msn.com code or personal setting issue.
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