Answered FIM Portal is suddenly not accessible

  • Thursday, November 22, 2012 6:57 AM
     
     
    Up until recently our FIM portal has been working well. However, when I went to use it today I was presented with the IE message "the web page could not be displayed". I took a look at the windows logs and noticed the error “The database WSS_Content on ComputerName\Microsoft##SSEE is not accessible to missing Windows Internal Database signatures”. I then followed the instructions from this page http://support.microsoft.com/kb/944154?wa=wsignin1.0 in hopes that the issue would be resolved. The 'fix' didn't fix the issue but it did improve the situation in the fact that I now got an error message in IE indicating some dlls could not be found ( 'Microsoft.IdentityManagement.WebUI.Controls and Microsoft.IdentityManagement.WFExtensionInterfaces). I located these and placed them in a folder that SharePoint (FIM portal) could find. I now get the error “The resource object with key 'JavaScriptDisabledErrorText' was not found.”. I feel like I am going further and further down a rabbit hole. There has got to be a better way to fix this issue. Has anyone else experienced a problem like this before and/or have suggestions on how to get the FIM portal back up and running? Cheers

All Replies

  • Sunday, November 25, 2012 5:41 AM
     
     Answered

    How about try a FIM portal repair in adding/removing programs?


    Tracy YU

    • Edited by Tracy Yu-MSFT Sunday, November 25, 2012 5:41 AM
    • Marked As Answer by ocannada Tuesday, November 27, 2012 11:39 PM
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  • Monday, November 26, 2012 10:27 PM
     
     

    Hi Tracy,

    Thanks for the response.  Your solution sounds simple enough.  However, would the repair process cause any of  my FIM Portal configurations to be lost?


  • Tuesday, November 27, 2012 1:07 AM
     
     

    No, repair won't change your esiting configuration.


    Tracy | Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    • Marked As Answer by ocannada Tuesday, November 27, 2012 11:38 PM
    • Unmarked As Answer by ocannada Tuesday, November 27, 2012 11:39 PM
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  • Tuesday, November 27, 2012 7:55 PM
     
     

    I tried doing a uninstall/repair but get the error "The web application or web site at http://localhost could not be found.  Please create the web application and web site in http://localhost...".  

    When I try to access http://localhost from IE I get a 403 error.  I am pretty sure that I use to be able to see the default SharePoint site, but not anymore.  Any thoughts I how to get it back?


    • Edited by ocannada Tuesday, November 27, 2012 7:57 PM
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  • Tuesday, November 27, 2012 11:38 PM
     
     
    I was able to resolve the issue I was having but it required the retraction and removal of microsoftidentitymanagement.wsp, ilmpasswordportal.wsp and microsoftilmportalcommondlls.wsp via SharePoint Central Admin. I also needed to deactivate some hidden features using the deactivatefeature command.  Once this was all done I was able to run the FIM Portal Repair.  I should note that the repair did not complete successfully and reported that a fatal error had occured.  None the less the FIM Portal was once again usable.