Service Manager - ITIL and MOF Processes - Incident, Problem, Change, Release, Service Request Management
Use this forum to discuss how to configure and use any of the ITIL/MOF solutions provided out of the box such as Incident, Problem, or Change, Relase, Service Request Management.
Filtering and SortingUse these options to narrow down the question and discussion list.
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Service Manager Console 2012 Dashboard View
Winston741 9 hours 20 minutes ago - 5270
Activity in and Change Request Update Change request status
Jason Schuster Tuesday, May 08, 2012 4:36 AM - 0104
Using Service Mapping on SC 2012
turguthaspolat Friday, May 18, 2012 7:52 AM - 1315
Creating Views under Change Management SCSM 2010 - Change Requests In Review
Cathy COVCCICT Thursday, May 10, 2012 11:41 AM - 11963
Why is Change Request - Security Release Category and Template Id = Major?
zelabz Tuesday, November 08, 2011 11:27 AM - 32837
Has anyone incorporated Charging into their Incident Management process in SCSM?
Nor'west Tuesday, October 11, 2011 3:03 AM - 21197
Pulling data from Change Request class when working with Manaual and Review Activities
lscottk Monday, February 06, 2012 7:16 PM - 2381
SCSM 2012
Sunny Chauhan Thursday, April 26, 2012 10:36 AM - 12502
Problems with Change Request after some activity is marked "With Errors"
Felipe_Roman Tuesday, May 01, 2012 6:09 PM - 1377
Pulling data from CI into a service request form
Jason Schuster Friday, April 20, 2012 5:09 AM - 9396
Why do my (manual and review) activities automatically enter the pending state?
GeertAt Tuesday, April 24, 2012 3:13 PM - 3423
Automation of Problem Creation from SCOM Connector
Jason Schuster Monday, April 16, 2012 6:19 AM - 3400
Business service creation
Jimimor Sunday, April 15, 2012 5:47 PM - 1424
How to publish request based on any Incident Template ?
Dmytro S Friday, April 13, 2012 10:42 AM - 11846
WF unable to send email notification to Reviewers
Mira Maher Tuesday, March 27, 2012 6:57 AM - 42083
To stop the SLA time
JRSCE Sunday, January 01, 2012 9:38 AM - 0759
SCCM Collection showing as Config Items to Change in CR
Mike Neal Tuesday, February 28, 2012 2:58 PM - 11014
Script to Delete A Change Request
crawfish124 Wednesday, February 22, 2012 5:24 PM - 5948
Question related to CR's and Workflow
Mike Neal Wednesday, February 15, 2012 2:40 PM - 11240
Closed incident question
Mearsma Monday, January 30, 2012 3:24 PM
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