patricia b. gunnison
I suggest you to ask this question in the Windows Live Answers Forum at the following address
http://answers.microsoft.com/en-us/windowslive/forum/messenger
Also take a look at the following link
http://answers.microsoft.com/en-us/windowslive/forum/messenger-people/contacts-in-windows-live-messenger-appear-offline/ef17a276-0f71-4edd-8c50-76d47a563fff
and check your online presence status.
Bye.
Luigi Bruno - Microsoft Community Contributor 2011 Award
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