Answered WMP 11 "Debugger error" in Vista

  • Wednesday, September 10, 2008 10:29 PM
     
     

    Windows Media Player 11 no longer plays DRM-protected content. I have recently been changing a few of Vista's services settings and I think that has caused the problem.

    The error message I get is: "Running this process under a debugger while using DRM content is not allowed." C00D2767. This comes up if I click to play any DRM track.

    I am not running any 'debugger,' nor have I loaded any software recently, so the problem is probably self-inflicted.

    Any ideas which service is responsible for the smooth running of DRM content?

    Thank you in advance to anyone who might know.

    Regards,

    Kyle.

All Replies

  • Thursday, September 11, 2008 5:32 AM
    Moderator
     
     

    Kyle

     

    Although this error message is documented and returns as:

     

    NS_E_DRM_DEBUGGING_NOT_ALLOWED 0xC00D2767 Running this process under a debugger while using DRM content is not allowed.

     

    There is not any extended information as to the cause or resolution for the error.

     

    I recommend that you post this message where the Media Player experts answer questions. It's likely they will have more information and a possible fix. Here is a link, for your convenience.

     

    Discussions in General Media Player:
    http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsmedia.player&cat=en_US_44d7101f-71dd-4f9a-b6b9-45215557dd35&lang=en&cr=US

     

    Hope this helps.

     


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    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
  • Thursday, September 11, 2008 11:09 AM
     
     

    "I recommend that you post this message where the Media Player experts answer questions. "

     

    Will do, thank you.

    Kyle.
  • Thursday, September 11, 2008 3:03 PM
     
     Answered
    There is only a smattering of mentions of this problem and seeing as this thread now appears on Google I thought I would post the solution in case anyone needs it in future:
    Run MSCONFIG
    Click the BOOT tab
    Click ADVANCED OPTIONS
    Uncheck DEBUG under DETECT HAL
    Dismiss ADVANCED OPTIONS dialogue by clicking OK
    Check MAKE ALL BOOT SETTINGS PERMANENT in MSCONFIG dialogue
    Click APPLY
    Click YES to warning dialogue
    Dismiss MSCONFIG dialogue by clicking OK
    RESTART (essential for new boot settings to take effect).
    The problem was self-inflicted as I had been in the boot settings to change the number of processors used during boot. After a restart, WMP11 was happy to play my Pink Floyd again.
  • Thursday, September 11, 2008 5:22 PM
    Moderator
     
     

    Kyle

     

    I'm glad you found the solution to the problem and thanks for letting us know.

     

    Enjoy the tunes.

     

     



    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
  • Monday, December 21, 2009 8:44 AM
     
     
    Kyle,

    Thanks ever so much for this not so stupid fix.

    Art