fixed spooler subsystem app stopped working
Hi All,
I had "spooler subsystem app stopped working..." and found solution that may help you to fix your case.
I don't know some how vista turn off LDP port after installing new printer driver and leaves only Internet client port only. That why the printer spooler service failed to start. Solution is:
1. Go to Programs and Features in Control panel > click Turn Windows features on or off
2. click + sign of Print services
3. Select LPD and LPR. You should remove Internet Printing Client. > restart your PC to ensure there is no error of spooler service.
4. Add your printer driver again.
It worked for me. Let try.
Chan
All Replies
Thenks Chane
It's working
- Thanks! It definitely worked...It took me by surprise to find that LDP and LRP was disabled...
Worked for me too after two attempts. All my printers reapeared on their own.
What causes it?
Yogi
didn't work for me...i got message saying " An error has occured. Not all of the futures were successfully changed."
so I tried to go to services..under Printer Spooler...it was stopped, so I restarted it...didn't help!
I have no idea what caused it. My printer was running fine for 4 months and than suddenly all offline!
I've tried to run antivirus and registry cleaner...no help either, looks like I have to get fresh vista in
My hero!! I've been all over the 'net, spent a couple weeks trying all sorts of things to fix this problem, and this one finally did it! Thank you!!!!
John
- I got the Not all features were installed also - can't get the print spooler started brand new emachines with a lexmark printer. The printer has Vista drivers - I Like Vista would like it even better if I could figure out a way to print. Any Ideas I would be very grateful.
- Dear Chan,
I require your assistance if you could.
I'm running Vista Business on a Dell XPS laptop. Everything was operating nicely. Then the Spooler went down to reasons I can't figure out.
I tried your approach, but unfortunately didn't work. Even though in Windows feature the LPD and LPR is turn on, I am unable to add a printer (HP Deskjet 930 - simple to do).
I'll turn it on, reboot and then try to install the printer drivers again to no avail. Spooler Subsystem would inexplicably shut down again.
I've also tried the other steps on I've Googled like the following:
Click Start, Run and enter sc config spooler depend= RPCSS (there must be a space after "=" but not before it.)
This didn't work either.
I also followed the recommendations on this site at:
http://support.microsoft.com/default.aspx/kb/810894
This didn't work either.
I'm sure what else is causing the problem. Also check for viruses and malware and the programs didn't find any.
Your assistance and guidance in this matter is greatly appreciated.
Please advise. Some folks found that they got an error trying to change these settings. I did too and found that you need to do this in two steps.
First Select LPD and LPR and save the changes.
Second, go back in and unselect Internet Printing Client. This one causes a reboot.
I also found that the reboot came back with lower screen resolution - that seems to occur every time my reboot is related to updates. I rebooted again on my own and then everything seemed back to normal.
I successfully added one printer, but on the second one the print spooler still crashed (both are network printers on the same server, same model printer so it should not have needed to install the driver for the second one). Checked these Windows Features settings again and they were fine. Restarted print spooler through Services, and then I successfully added the second one.
Hope this helps others...
Thanks, Chan.
Your solution worked for me too.
Thank You Chan , that was the solution i was looking for.
Thanks Again
Chan, why I don´t find Print services item in my Windows features window?
Thanks for help me.
Thank you very much Chan!!..
Great Help.....
Thanks for the post it does help. I was getting the spooler sub app error and worked around it by telling the printer app to send direct to printer and not to spool. Sending the job direct to the printer did allow me to print from all apps except ie7 browser. Now I can spool and print from all apps but still unable to print from the browser. Microsoft does not allow me to download and reinstall ie7. I thought that might help but am unable to to try this. Any idea what would cause the browser to be unable to print. I have tried printing from the print button, from print preview, even from print this page link on some websites. The only way I can print webpages is to copy and paste into msword and print from there. Thanks for any help and/or ideas.
count0
Thank a lot, this really is the only solution I found all over the Internet, IT REALLY WORKS!!! Thank a lot again!
Paulo from Argentina
Hi Chan, Great work on this Spooler fix. I made the reccomended corrections which helped. Thank you!!!!!
In my case the " spooler subsystem app stopped working" kept popping up. to correct this i went into the registry and
finally found the problem, the registry key for the printer pointing to the
drivers got corrupted:
Start -> Run - Regedit -> HKEY_LOCAL_MACHINE -> SYSTEM -> ControlSet001 ->
Control -> Print -> Environments -> Windows NT x86 -> Version -3 -> Remove
All Printers From Here (Delete HP First See If that resolves the problem)
That should fix all issues to the SubSystem App crashing, after you delete
the registry entry, start the printer spooler and reinstall the printer
drivers, most likely Vista will have these drivers built in.
>
> > Faulting application spoolsv.exe, version 6.0.6000.16386, time stamp
> > 0x4549b734, faulting module localspl.dll, version 6.0.6000.16386, time stamp
> > 0x4549bcf7, exception code 0xc0000005, fault offset 0x00070a15, process id
> > 0x5e8, application start time 0x01c753cf82366c15.
> >
this corrected the problem and i have not had any issues since. good luck i hope this information helped. i found it on:RE: Spooler SubSystem App Stopped Working And Was Closed
>
> Start -> Run - Regedit -> HKEY_LOCAL_MACHINE -> SYSTEM -> ControlSet001 ->
> Control -> Print -> Environments -> Windows NT x86 -> Version -3 -> Remove
> All Printers From Here (Delete HP First See If that resolves the problem)
>
> That should fix all issues to the SubSystem App crashing, after you delete
> the registry entry, start the printer spooler and reinstall the printer
> drivers, most likely Vista will have these drivers built in.
>
> > > Faulting application spoolsv.exe, version 6.0.6000.16386, time stamp
> > > 0x4549b734, faulting module localspl.dll, version 6.0.6000.16386, time stamp
> > > 0x4549bcf7, exception code 0xc0000005, fault offset 0x00070a15, process id
> > > 0x5e8, application start time 0x01c753cf82366c15.
http://www.tabletquestions.com/windows-vista/52936-spooler-subsystem-app-stopped-working-closed.html
i am so glad that i had seen this page i was trying to fix this issue for about 3 to 4 hrs. i had called lexmark and he told me something was wrong the the spooler subsystem and i was just have n issues. i was thanking the lord i was so happy thanks so much for the info i had to reboot my computer again because i left the internet printing box checked i did not remove mine but i am so happy that my printer works now to me that is what mattersHi Chan,
Excellent Article. Though not able to identify the root cause, it worked. Hats off...
Sam
It didn't work for me. Neither with regedit... Is ther another way to fix it?
Greetings!
I have followed pretty much all of the tips and tricks listed here and still ended up with spooler quitting on me so I kept poking around and - after deleting the registry entries related to my HP 1018 (but not in the ControlSet1 but rather in the "CurrentControlSet"), reinstalling the proper driver again (I run Vista Ultimate 32-bit) - I went into the printer's properties and checked the port it was listed at ... and to my amusement, I found my USB-connected printer to be listed at LPT1.
I changed the assignment from LPT1 to USB, saved, and voila! Printing has been restored from ALL applications, incl. label-maker xPressIt and both IE7 and FireFox.
Tested and re-tested, and tested again, and it still works! So happy!!!
bendis
Thanks Chan,
This worked for me.
Excellent help for someone who had less knowledge about the intricacies in Visata. one suggestion worked and saved my work day
Thanks a lot
- Thank you, thank you, thank you! Did I say thank you?
My printer mysteriously stopped working after 6 months, just like that. I thought I was sol until I finally came across this awesome post. 1, 2, 3 and the printer started working again, no problem. Crossing my fingers that it stays that way. There was no help whatsoever anywhere else. Much appreciated! So far, this is the best fix, but I had to delete the registry entry for my HP 1020 printer. It worked on one of my Dell Notebooks, but my second Dell notebook is now throwing the error and will not let me update the LDR and LPR. I am going to try the registry edit on it tonight.
I'm concerned that this error "suddenly" popped up on TWO different machines. I have not performed any software or hardware installations in at least two months. The subsystem error started on Notebook #1 a week ago, and then on Notebook #2 yesterday, exactly one day after I repaired the problem on the first Notebook.
I find it very odd that this should occur on multiple computers at about the same time.
Did Microsoft push an update to Vista recently that caused a spooler subsystem problem?
I never had problems on XP Pro. I hate Vista. It's a memory hog and has driver issues with printers and video cards, especially on notebooks. Instability is greater on Dell notebooks running AMD processors and ATI video cards.
Unfortunately for Dell, ATI andn AMD, the problems I've had have me looking at other vendors. I will never buy an AMD again, and I will never buy ATI, and Dell's customer service has been lax in finding answers.
Vista seems far more stable on Intel running a Pentium class processor with an nVidia video card. My third notebook has this configuration and does not give me problems.
- I am having the same issue like yours. But mine customers are using HP laserjet 1022n (network) printer. I'm not really sure what document did they print out. But it starts to crush after they hit print and even restarting wont help.
The only way I go is to restart the printer spooler service (from administrator) and do a fast delete on the documents stuck in the document list. After that the printer spooler works again. But it still repeat the same issue after printing some certain documents which i have no idea what causes it. I will tried this method to see if it might prevent this problem in the future.
checking back on this thread after I come back from service as Im going to tried it on my customers laptop. As a Microsoft Partner I just wasted half my day on this issue....Microsoft needs this in its KB which I searched high and low, trying to apply downloads only to be told they don't apply. Vista has been a stability issue with my clients and seems to change things is shoudl not....the cryptic error messages suck and are no help to us in the field trying to diagnose a problem and a source a=of frustration for all of us. The self diagnosis failed here as well..
Thank you Chan for this post!
Rus
- Chan,
I followed your directions and it worked. Thanks.
JC In case anyone needs another solution (there can never be enough solutions
) for Vista x64, here's a tip I posted.
http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=3038738&SiteID=17
- Chan, I have the same problem and have been trying to correct with online tech and I still am not able to print. I get spooler subsystem app closed . My problem is when I open control panel I can't fine on & off print services to be able to select LPD & LPR, I'm using Windows XP Pro. Can you tell me where I can locate, where do I click to turn windows feature on/off. i will be anxiously waiting for your response I need my printers. Thank You, Lupita
Hello Chan,
Where do you see LDP and LRP in the control panel? I couldn't find it, please help!!
THANKS!!
Cutiepiglet
Salvation! I was running a Lexmark 6570 with a HPG8000 on Vista. After some 8 hours of various fixes yours worked. Thanks.
Bob
Hi Chan & team ...
thanks for the information. It seems you may just sort something out for me in relation to this. Mine is a "spooler subsystem app closed ..." under the Server 2003 environment. I further noticed that every few seconds or so, the Print spooler service stops. None of the many users is able to print off the nework printers and no network printer appears under the printer & Faxes window.
Kindly assist!
This worked for one printing; then the setting went back to Internet port client only.
Can someone tell me how to print directly to the printer and not spool? I've restarted my computer at least 8 time to print what I needed, but I need a better solution - otherwise I'm back to XP.
Thanks
Hi chan,
i couldnt locate where is windows features in my laptop with Windows Vista
Please help me find it
thanks
- Thanks Chan - you saved me - printers and problems....
Thank you,
I have a mobile office and really needed the fix. THIS IS THE ONLY FIX THAT WORKED for my HP laserjet 1020.
Thanks again
I'm still having the problem, trying all the fixes, but they don't work. Same problem came up in July and finally I talked to one of the Techs at EITHER Gateway, HP or MS (doubtful it was MS), and someone actually got a fix for me. The clue to me is that I was trying to print out a PDF doc sent by a client, and that was the first time the error occurred and rendered my printer useless...took out all of the options, including PDF printer. So, after 2 days back in July with an unknown tech guiding me to a solution, I made the mistake AGAIN, of trying to print out that clients letter. Sure enough, up popped the problem! Now it's down, and I'm posing this to see if anyone has another idea before I spend DAYS trying to solve the problem. The client scanned and then saved the PDF at the office and sent it from there. They print on a network, so I'm thinking somehow this network default is in the PDF file, somehow. Is this possible?
I'd appreciate any help!!!!
ooovay wrote: This worked for one printing; then the setting went back to Internet port client only.
Can someone tell me how to print directly to the printer and not spool? I've restarted my computer at least 8 time to print what I needed, but I need a better solution - otherwise I'm back to XP.
Thanks
I'm curious about this as well, i don't see an option of print directly to the printer, and i can't really imagine why i wouldn't be doing that anyway.
anyway, i'm trying to work through this but the issue i seem to be running into is that this .pdf file that caused the issue in the first place, is still pending and once the spooler subsystem crashes then i can't access the printer queue list to cancel it.Hi everyone,
I have been experiencing this issue also on a Vista home basic system. My printer is a HP Deskjet D2560.
The printer works fine if I print locally, however if after sharing it and try to print from a another PC in the network, I kept getting "Print spooler app has stopped working" error.
HP was pretty much useless and blamed the problem on MSoft. However, I was able to fix the problem on my own . I did not delete any registry or anything. I simply went to the printer properties and clicked on the advanced tab and unchecked the option for "enabled advanced printing features"
Personally I am thinking it has to do with the drivers but I could be wrong
You are greate it's working fine
Hello,
i've got this problem also for a few weeks and I've tried your way but it doesn't work (also on Vista:-(
a) removing the internet printing client is no problem
b) getting the LPR on and ok , is working too
c) getting the LPD is is a problem
> as soon as I press ok, it takes a few minutes and then it says : theres a fault, not all parts are changed.
So I only get the internet client of and the LPR on but the LPD stays a problem.
I hope someone has an idea
- I just had the same problem mentioned earlier. I received a .pdf file from someone, and after I printed it, my printer spooler went down, and I can't see any printers anymore, or print out on any printer. I tried the main fix recommended by Chan, to no avail. Has anyone ever found a solution to this? I talked to Adobe for about 1 1/2 hours, but no solution yet. They suggested repairing Adobe Acrobat and uninstalling Adobe Reader, but that didn't help.
- Thank you VERY much for this. Bought a wireless Lexmark X6690 printer which connected perfectly to my daughters Dell laptop proved impossible to install on my PC (kept getting the spooler error). Numerous exchanges to Lexmark Tech Desk failed to help. After reading this and 2 mins later working - albeit connected by USB. Chan u are a star!
- I've had the same Spooler Subsystem App shut down errors and it's taken me a whole day of farting around with blogs and contemplating costly calls to Dell and MS but decided to just do the Windows Update service packs for Vista including reinstall of HP drivers and so far it has done the trick.
I hate Vista - so many bugs like compile errors I used to get in Computing 101 - MS should sack the test team, oh sorry they already did that's why we have this product! - thanks man
big up 4chan =) - Chan, used your steps and printer drivers reappeared. thanks
- what worked for me was this:
stop the print spooler service
Delete all files and subdirectories contained in "C:\Windows\system32\spool\printers"
start the print spooler service.
(i already had the ldp and lpr installed and didnt bother with the regedit sine this worked.)
-odyth- Proposed As Answer byodyth Wednesday, April 08, 2009 1:49 AM
- Thank you for writing your solution in terms that I can actually understand and work with. You helped repair my problem!
All the best,
d- - Did you ever get the problem solved? This is exactly what happened to me today.
- Proposed As Answer byShmooze Guy Wednesday, June 03, 2009 12:51 AM
- I've encountered this spooler problem only twice, & both times, the common denominator was trying to print a "scanned" pdf document.
I can't remember how I fixed it last time as hours of trying methods noted on this & other forums. But today, in this forum, I noticed a note from "bendis",
dated Dec 7, 2007. Check printer's properties, check port assignment, change to USB from LPT1. VOILA ! All is well. My printer is HP Laserjet 1020. - im running on windows xp and i cant find this
1. Go to Programs and Features in Control panel > click Turn Windows features on or off
2. click + sign of Print services
3. Select LPD and LPR. You should remove Internet Printing Client. > restart your PC to ensure there is no error of spooler service.
4. Add your printer driver again.
i have the same problem
tnx
i hope u can help me
- This is only a fix for Vista and not XP.
- Not working for me. LPD & LPR and on and Internet Printing Client is off, but still can't get the Spooler to stay up long enough to print anything. Microsoft's new fix-it tool restarts the spooler and will print a test page but as soon as I try to print anything else the spooler crashes again.
Can anyone help with this problem with a solution that lasts more than a couple of weeks? I'm on my 3rd Vista computer since January and all have had the same problem.
Thanks,
K - Hello All,
I rarely post this kind of info online - However...
After having 4 hours of total frustraion trying to fix this spooler issue with my HP1020 w/ VISTA OS... I finally - I found the fix: http://support.microsoft.com/kb/324757
Scroll down to the Microsoft Fix it button - follow the directions - download the fix - DONE - no rebooting required.
Simple, Fast, and Easy. Hope it solves you spooler issue!
Good luck and God Bless!
Kenta- Proposed As Answer bymevans88 Thursday, August 06, 2009 1:43 AM
- Thanks Chan,
I have always think for computers as alive thing - sometimes they do what they prefer :)
Your advice was helpful partially.
LPD and LPR were switch off.
The problem was resolved after deleting the brabch for HP LJ1020 in Controlset1 etc
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3\HP LaserJet 1020
The steps were:
1. Your approach - activate LPD and LPR which were switched off
The problem was persisting. the spooler service start automatically and switch off if you try to do smth
2. I have deleted the key shown above for 1020 prn
3. I have restarted
The funny thing was that Vista did not catch the printer 1020 which I have forgotten to switch off.
nevertheless printers view of control panel was functioning properly
4. I decided to switch off 1020 and switch it again - I was just curious.
Vista catch device and install the driver (it is the same as before; I have downloaded it from HP as recommended for Vista)
Now the system is OK. We' see after extensive print job what will happen.
Thanks and Bye
Valeriy - I just had the same error. Came out of the blue...
Here is the fix that helped me:
Start the print service manually.
Then very fast open the queue of your first printer. If there are documents in it cancel the print job. You have to be fast, as the dreadfull error comes up only seconds after starting the print service.
Once the hanging print job is canceled everything turns back to normal.
- Ugh! I have an HP PSC 1350. My printer is connected to my desktop which is running Vista. I followed your advice, Bernie, to print from the network with my laptop which is running Windows Server 2008. It seems that with the HP drivers included with Vista/Server 2008, there's no way to disable the "advanced printing features" permanently. I haven't had the error again, but it looks like I'll always have to manually disable the advanced printing features.
Hello All,
This is what finally worked for me. I have encountered the problem twice, both times when trying to open an emailed PDF. I've tried EVERY other solution and spent hours on this. The key here is to ignore the message on the linked site that says it is for a previous version of windows. The Vista version of Microsoft Fix It did not fix the problem at all, just told me that my printer was not the default printer and checked if it had paper. Useless. This link above fixed the problem. THANK YOU SO MUCH!
I rarely post this kind of info online - However...
After having 4 hours of total frustraion trying to fix this spooler issue with my HP1020 w/ VISTA OS... I finally - I found the fix: http://support.microsoft.com/kb/324757
Scroll down to the Microsoft Fix it button - follow the directions - download the fix - DONE - no rebooting required.
Simple, Fast, and Easy. Hope it solves you spooler issue!
Good luck and God Bless!
Kenta- hello Kenta: Thank you so much for this fix that I could finally understand. I have had no printing for a couple of months and have spend hours upon hours trying to fix it. I went to this website hit the fixt it button and voila it fixed it.
Thanks again.
sunny Chan
i dit all that but still don t worck
any other solution?
please let me nkow- WOW! 2 plus years from your orignial post and you're still helping people. I upgraded windows vista to windows 7 and lost the ability to print. Both LPD and LPR were off and enabling them allowed my printer to print again. THANKS Chan!
- Hi Chan;
Thank you sooooo... much! It worked for me and I have literally been seaching forums, been online for about 5 hourse with HP and Lexmark techs, paid for registry cleaners and even paid Microfsoft Support. I have spent, without exagerating, about 30 hours sitting at my PC trying to solve this problem. I am almost afraid to say it's fixed because this system seems to always have some new kink.... but for now it seems to be!!!! I am so appreciative for this advice.
Thanks Again! You saved me from having a total meltdown! - Chan - after days of frustration and sitting in front of my laptop trying to resolve the spooler subsystemap....problem, I tried your fix last night before calling it quits and to my surprise and great relief, IT WORKED!!! I can't say thank you enough. Mt Dell 720 printer is old but still serviceable and this problem started when I reconnected my Dell Vostro 1510 to printer. At that time, I could only print one print job then I had to turn the printer off, clear the print queue, and go to the next print job. But the printer never cleared out the previous print job and I would end up printing a bunch of stuff that already printed before getting the next requested print job. Thank you again!
- Hi Chan,
I tried it, I'm on a WinVista 32 OS. I've got a Lexmark X5650 printer. I'm still getting the same thing: Spooler Subsystem App Stopped Working. This is just terrible. I've uninstalled and reinstalled. I've followed all of the things I'm supposed to do and still nothing. It's really ridiculous and I've got my next semester coming up where I'll need to print from my computer. Any other ideas? Thank you for your help. Deb Hi All,
I had "spooler subsystem app stopped working..." and found solution that may help you to fix your case.
I don't know some how vista turn off LDP port after installing new printer driver and leaves only Internet client port only. That why the printer spooler service failed to start. Solution is:
1. Go to Programs and Features in Control panel > click Turn Windows features on or off
2. click + sign of Print services
3. Select LPD and LPR. You should remove Internet Printing Client. > restart your PC to ensure there is no error of spooler service.
4. Add your printer driver again.
It worked for me. Let try.
Chan
This didnt work for me, everytime I tried to print (even after restarting the spooler service) it would stop and give the error message. Thankfully I found another website that worked for me, and it isnt listed in any of these other comments, so if you are still stuck, try this website (no ads or bullcrap here, just good advice!) : http://www.instant-registry-fixes.org/how-to-fix-spoolsvexe-application-error/- Proposed As Answer byRichard.B. Wednesday, February 03, 2010 11:28 AM
At last, after 5 hrs of search, now it worked for me after trying this.
Thanks chan,
