Vista SP2 doesn't recognize Sophos AV anymore

Fri, 29 May 2009 08:24:55 Z

Hi

recently my security center stopped recognizing my Sophos AV. It is neither recognized as Anti-Virus nor as Anti-Spyware as it was before. The strange thing is that straight after installation of SP2 and neccessary reboots everything worked fine. The only thing I did on the same day of SP2 installation was to uninstall Vista Codec Package and x64 components (refer to http://shark007.net/vistacodecpackage.html ). When I started the system the next day Sophos was not recognized by Security Center anymore.
Since this is annoying I started to search the web if there were any known issues. I read something about rebuilding WMI repository, did that, but it didn't help. Reinstalling dind't help either. I also contacted Sophos support - they told me that there are no known issues and to check whether some Sophos services are running. They are running, but Windows still doesn't recognize AV. This is the end of the story so far.

Does anyone know anything I can do further? Any help is appreciated.

Thanks in advance.

BTW: This is Vista Enterprise x64 & Sophos AV 7.6.8

Vista SP2 doesn't recognize Sophos AV anymore

Fri, 29 May 2009 17:35:10 Z

Hi xasx. I've been having the same issue.

I'm blogging about it at the moment, and have been in contact with Sophos support about it. They do acknoledge that there is a problem with 7.6.8

SC

P.S. see my blog: http://blog.mgallen.com/?p=299 and http://blog.mgallen.com/?p=302

Vista SP2 doesn't recognize Sophos AV anymore

Tue, 02 Jun 2009 14:31:42 Z

The issue is recognised by Sophos as affecting x64 clients.
Apparently the fix will be released in 7.6.9 due out the end of the month.

http://blog.mgallen.com/?p=308

Vista SP2 doesn't recognize Sophos AV anymore

Tue, 02 Jun 2009 14:34:34 Z

Thanks to you guys for your help.
Looking forward to get Sophos updated.