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Windows Update (KB973917) fails with error code 80073712

Unanswered Windows Update (KB973917) fails with error code 80073712

  • Friday, January 15, 2010 4:54 AM
     
     
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    Hi

    Ever since it's been available from Windows Update, my Vista x64 system has been trying to install the hotfix addressed in KB973917 and persistently fails with an error code of 80073712. I have manually downloaded the hotfix an attempted to install it from an (administrator privilege) command prompt, but have been forced to witness the same result.

    Any hints on what I should do now? Vista keeps bugging me about the update, which I welcome, but it's annoying that it's uninstallable..

    Cheers,
    Tobias
     

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  • Saturday, January 23, 2010 1:14 PM
     
     
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    Hello Jester71,

    I have the same problem.
    Did you already get any answer/solution?

    Omamsje
     
  • Saturday, January 23, 2010 7:27 PM
     
     
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    Download and run the System Update Readiness Tool from http://support.microsoft.com/kb/947821 and try installing the update after that. What the tool does is that it identifies and hopefully repairs the problems that are found with the servicing store in Windows. If it still does not work to install the update please post back the content of the CheckSur.log / Checksur.persist.log.
     
  • Friday, March 16, 2012 7:12 AM
     
     
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    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.21645
    Package Version 14.0
    2012-03-04 03:00


    Checking Windows Servicing Packages


    Checking Package Manifests and Catalogs


    Checking Package Watchlist


    Checking Component Watchlist


    Checking Packages


    Checking Component Store
    (f) CSI Missing Winning Component Key 0x00000000 x86_microsoft.msxml2_6bd6b9abf345378f_4.20.9876.0_none_b7e610287b2b4ea5
    (f) CSI Missing Winning Component Key 0x00000000 x86_microsoft.msxml2_6bd6b9abf345378f_4.20.9870.0_none_b7e00e6c7b30b69b


    Summary:
    Seconds executed: 64
     Found 2 errors
      CSI Missing Winning Component Key Total count: 2
     
  • Saturday, April 14, 2012 5:23 PM
     
     
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    This article tell you how to solve specific problems, see http://support.microsoft.com/kb/2700601

    Blogging about Windows for IT pros at www.theexperienceblog.com