Can a setup error be causing this error message?

• Sunday, April 11, 2010 8:34 PM

   

   
  

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  I've been getting blue screen error messages every so often, but only when my Toshiba A215 S7433 laptop is used in Asia; it won't ever do this when it's used in the USA.
  
  DRIVER_IRQL_NOT LESS OR EQUAL
  
  It's running Windows Vista Home. All updates that I know of have been done. It has done this with two different anti-virus programs, so I'm pretty sure that is not the problem. It will never crash in SAFE MODE, only in normal mode. When I use MSCONFIG and turn *everything* off, the computer still crashes. I haven't yet tried to turn off any services. The computer came with 2 gigs of RAM, which I've changed to 4 gigs of new RAM. Just before the blue screen appears, the computer seems to slow down, then I get the error message, and it reboots. No new hardware has been added.
  
  Usually the computer reboots just fine, but several times the crash has damaged the email folder, which has been a bit of work to fix. Here are some messages I've found over the past year or so on rebooting:
  
  "Debug Dump files" 271 megs
  "System error memory dump files" - 274 megs
  "System error minidump files" - 2.90 megs
  "Per user archived Windows Error Repo..." 86.5 megs
  "Per user Queued Windows Error Repor..." 1.04 gigs
  "System archived Windows Error Repor..." 1.36 megs
  
  
  ===========================================================
  
  October 1, 2008
  ServiceLayer Module stopped working and was closed.
  
  A problem caused the application to stop working correctly.
  Windows will notify you if a solution is available.
  
  ===========================================================
  September 6, 2008
  
  Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.0.6001.2.1.0.768.3
  Locale ID: 1033
  
  Additional information about the problem:
  BCCode: d1
  BCP1: 00000010
  BCP2: 00000002
  BCP3: 00000001
  BCP4: 82E4E15E
  OS Version: 6_0_6001
  Service Pack: 1_0
  Product: 768_1
  
  Files that help describe the problem:
  C:\Windows\Minidump\Mini090608-01.dmp
  C:\Users\Mike\AppData\Local\Temp\WER-87812-0.sysdata.xml
  C:\Users\Mike\AppData\Local\Temp\WERF787.tmp.version.txt
  
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  http://go.microsoft.com/fwlink/?linkid=501...mp;clcid=0x0409
  
  
  ===========================================================
  Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.0.6001.2.1.0.768.3
  Locale ID: 1033
  
  Additional information about the problem:
  BCCode: 9f
  BCP1: 00000003
  BCP2: 84D59030
  BCP3: 8589A380
  BCP4: 869B52B8
  OS Version: 6_0_6001
  Service Pack: 1_0
  Product: 768_1
  
  Files that help describe the problem:
  C:\Windows\Minidump\Mini080408-01.dmp
  C:\Users\Mike\AppData\Local\Temp\WER-6747152-0.sysdata.xml
  C:\Users\Mike\AppData\Local\Temp\WER50C0.tmp.version.txt
  
  Read our privacy statement:
  http://go.microsoft.com/fwlink/?linkid=501...mp;clcid=0x0409
  
  ===========================================================
  Wednesday, August 6
  
  Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.0.6001.2.1.0.768.3
  Locale ID: 1033
  
  Additional information about the problem:
  BCCode: 9f
  BCP1: 00000003
  BCP2: 8725F0B8
  BCP3: 85673260
  BCP4: 8591F288
  OS Version: 6_0_6001
  Service Pack: 1_0
  Product: 768_1
  
  Files that help describe the problem:
  C:\Windows\Minidump\Mini080608-01.dmp
  C:\Users\Mike\AppData\Local\Temp\WER-21173844-0.sysdata.xml
  C:\Users\Mike\AppData\Local\Temp\WER6C4F.tmp.version.txt
  
  Read our privacy statement:
  http://go.microsoft.com/fwlink/?linkid=501...mp;clcid=0x0409
  
  ===========================================================

   

   

  I know this sounds silly, but if this isn't due to a setup error (something about US vs. Asia) can it be because the power supply in Asia is 220V, not 110V (although the computer crashed at least once in Asia when running on batteries) or something else unique to the location?

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