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Vista Sp2 32 bits. Error:error_not found 0x80070490
Vista Sp2 32 bits. Error:error_not found 0x80070490
- I'm getting the following error. It happens immediately after clicking the first Next button. It says that it is preparing my computer and then returns the error. The error code is listed as "Error: ERROR_NOT_FOUND(0x80070490).i tried running CheckSUR.but i still receiving the error.any suggestions?
All Replies
- I am experiencing the same problem. If you find a solution, please post here. I'll do the same.
- I am getting that exact same error. I have been looking around for a solution and if I find one I will post it here as well.
- Hi,
We would need some logs from your machine in order to debug this issue. Can you please share with me your email id so that I can tell you the process of sending logs to me.
Thanks,
Sachin - my email is tan_kokhin@Hotmail.com
- Edited bylodzhade Friday, June 05, 2009 2:42 PM
- bump;
- my email addy is bbnetman@gmail.com
- me too, Same problem. I have an HP Pavilion DV2910CA, 4 G of ram. HP OEM version version of vista. My Email add ThugRen@hotmail.com
PLUS Mine Said Element not found. - I'm also getting the same issue: Error: ERROR_NOT_FOUND(0x80070490).
I downloaded and ran checksur but no change.
I also tried sfc /scannow, also no change.
but both these did report some issues in their logs.
email is deroberts100 at hotmail dot com
this is only my day job!! - bump.
- Hi,
I have sent you guys email regarding process for collecting logs. Kindly send us the logs so that we can look into your issue.
Really appreciate all your help.
Thanks,
Sachin Hi,
I have the same issue on my Gateway with Vista Ultimate 64 and 8GB ram. The error code is 80070490 when I try to install IE8 or Vista SP2. Please e-mail with instructions for logs debug to CSG809@hotmail.com
Another side issue I have is at the start-up of the PC a command windows opens from cmd.exe and states there is a Access Error, then goes away. Is there an easy fix for this? Thanks for the help.- The same thing is happening on my Mum's HP laptop.
On her machine, windows update is bust, and casting around the internet it seemed that the only solution was to reinstall the OS! So I tried SP2 instead, in the hope that it magically cleared up the issue. It didn't! I'm guessing the two problems are related.
I'm hoping there's a less drastic solution that can be found however, because I'm in the US and my mum is in the UK - so I can't remote desktop for an OS reinstall!
- jkluckhohn@insightbb.com
problem is with Vista 32bit, sp1 is installed, cannot install sp2, this machine is a Toshiba Satelite X205 intel core 2duo cpu @1,8ghz, 2.00 GB ram, 32 bit OS.
Have followed all suggestions of FAQ that I am directed to from error message window. No use. even tried to download stand alone. Would appreciate help. have also run windows live reg cleaners, RegCure cleaners, and Glary utilites one buttone clean up.- Edited byjkluckhohn Saturday, June 13, 2009 10:07 PMSP2 problems
- Edited byjkluckhohn Saturday, June 13, 2009 10:06 PMSP2 preoblems
- I am also encountering 'Element not Found' error_not_found (0x80070490) for SP2 with Vista ultimate x86, both with Windows Update and via the standalone SP2 download.
My box is thinkpad x61, pre-install vista, not have "VISTA DVD"
Could microsoft help me?
Many thanks. - Hi
my email is i_am_t_man@hotmail.co.uk, i am using a HP Pavillion DV6700, i am having the same problem as everyone just when i click next it instantly say Error_not_found(0x80070490) for some reason, please help.
Thanks - Hi Sachin,
i've been having this problem as well, i've contacted microsoft and followed all the troubleshooting advice and everything but still this hasn't resolved the problem. i would really appreciate any help you could give me with this!! many thanks!! my email address is: jasdeep_singh_gill@hotmail.com
Jasdeep - Hi all, I have got this same problem. I have attempted to do this upgrade about 7 times in all, reverting to back up before and after running the Microsoft recommended actions.
I have now also completed the following steps for the 3rd time:
Run Readiness tool as on http://support.microsoft.com/kb/947821 . This runs satisfactorily
Run every option as recommended is in http://support.microsoft.com/default.aspx/kb/947366 .
I always get the 'Element not found message - 0x80070490' even though I am using the complete downloaded stand-alone package. Can anyone give me a clue as to what element is missing.
I have a Lenovo 3000 N100 and 2 GB. The machine works well and I am up to date with all other MS and Lenovo fixes. - it been a month...is there any solution?
- Same problem as everyone else, and solution yet?
- If Repair had failed then simply means that the Component Based Servicing (CBS) couldn't be rectified; this being the case you might have to perform a clean installation.
Same problem as everyone else, and solution yet?
Had the same problem a while ago. After conferring with a MS rep, we concluded it was due to some "corrupted" files in my laptop. I performed a factory restore and all is now well. SP2 downloaded and installed w/o a glitch and is running beautifully so far.
- I have the same issue on a DELL Studio 19 laptop with Vista Ultimate 32 bit OEM. My e-mail is momchevol@hotmail.com
- Sorry, I'm unfamilar with a factory restore. Is that the same as a partial restore from the install disk? thanks for the help.
Sorry, I'm unfamilar with a factory restore. Is that the same as a partial restore from the install disk? thanks for the help.
In my case, my Lenovo SL 500 shipped with no OS install discs. The OS is on a partition of the hard drive.
So I guess the answer to your question is a yes. Initially, I was confused as to their 3 "R's".... Rescue, Recovery, Restore. After a call to a rep, it was a simple process involving only an F key press on start-up and following the on-screen directions.
- When I get to the "Which kind of installation do you want" dialouge box the "Upgrade" option is greyed out. The only choice available is "Custom" which will wipe out everything. If that is my only option is would be easier to live without sp2.
What's up MS, this is whole issue is pretty sad. - I just want to report that I have the same issue on Vista Business version.
With leveno X200. Error_not_found. - I have the same problem on a HP with Vista Ultimate 32 bit. Hasn't anyone found a solution yet? It's been a year. Pretty lousy service from Microsoft if you ask me.
