Sign in
Microsoft.com
 
Windows Client TechCenter
 
 
 
Windows Client TechCenter > Windows Vista IT Pro Forums > Windows Vista Service Packs/Windows Server 2008 Service Packs > SP2 will not install, needs SP1, but SP1 is installed
Ask a questionAsk a question
Search Forums:
 

Proposed AnswerSP2 will not install, needs SP1, but SP1 is installed

  • Sunday, June 07, 2009 1:31 PMgjhendr Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Sign In to Vote
    0
    Sign In to Vote

    Down loaded Vista SP2/X86, (32 bit on a Toshiba laptop, AMD Truion X2, 3 gig mem, 250 gig HD, Vist Home Pre) ran it and it told me I needed SP1 (which I knew).  I was sure I install SP1, so I down loaded Vista SP1 and tried to install, but it said, what I knew, SP1 is already installed.  Tried SP2 again, still not joy.

    Ran System update Readiness tool, then tried to install SP2, still not joy.

    Ran System Update Readiness tool with clean boot mode, then tried to istall SP2, still no Joy.

    Reg value is 7


    CheckSUR.log

    =================================
    Checking System Update Readiness.
    Version 6.0.6001.22275
    2009-06-21 08:27

    Checking Deployment Packages

    Checking Package Manifests and catalogs.

    Checking package watchlist.

    Checking component watchlist.

    Checking packages.
    (f) CBS MUM Missing 0x00000002 servicing\packages\Microsoft-Windows-VistaServicePack-SysHiper-SP1-Package~31bf3856ad364e35~x86~~6.0.6002.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_11_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_14_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_15_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_16_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_17_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_18_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_19_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_20_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_24_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_3_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_6_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_7_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_9_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_for_KB948465_client_1~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_for_KB948465_client~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\VistaSP2-KB948465~31bf3856ad364e35~x86~~6.0.0.18005.mum  

    Checking component store

    Checking SMI Store
    Summary:
    Milliseconds: 1309639
     Found 18 errors
      CBS MUM Missing Total Count: 18

     Next I ran SFC.exe /scannow

    Looked in cbs.log and found system files that it could not recover.

    Example:

    2009-06-23 17:35:21, Error                 CBS    SPI: (CSPICbsClient::OpenPackage:227)Failed to open package with identity KB936330~31bf3856ad364e35~x86~~6.0.1.18000 hr=0x800b0100

    Result, need to use Vista install disk and use the upgrade option

    • Edited bygjhendr Sunday, June 21, 2009 10:31 PM
    • Edited bygjhendr Monday, June 22, 2009 11:14 PM
    • Edited bygjhendr Friday, June 26, 2009 12:06 AM
    • Edited bygjhendr Sunday, June 21, 2009 10:32 PM
    •  
     

All Replies

  • Monday, June 08, 2009 8:56 AMSachin Trivedi Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Sign In to Vote
    0
    Sign In to Vote

    Hi,

    Can you please provide me value of following registry key:-

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing

    Also try running tool at http://support.microsoft.com/kb/947821 and see if that resolves your issue.

    Thanks,
    Sachin

     
  • Tuesday, June 09, 2009 6:31 AMelispo233 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Sign In to Vote
    0
    Sign In to Vote
    I have the same problem with VistaSP2/x64.

    triedy running tool at http://support.microsoft.com/kb/947821 but to no success.

    Reg key looks like this:

    Schlüsselname: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
    Klassenname: <KEINE KLASSE>
    Letzter Schreibzugriff: 09.06.2009 - 08:27
    Wert 0
      Name: EnableDpxLog
      Typ: REG_DWORD
      Daten: 0x1

    Wert 1
      Name: EnableLog
      Typ: REG_DWORD
      Daten: 0x1

    Wert 2
      Name: SessionIdHigh
      Typ: REG_DWORD
      Daten: 0x1c9e8c8

    Wert 3
      Name: SessionIdLow
      Typ: REG_DWORD
      Daten: 0x534d83f0

    Wert 4
      Name: LastModified_UTC
      Typ: REG_SZ
      Daten: 2009/06/08/19:40:52

    Wert 5
      Name: RollbackFailed
      Typ: REG_DWORD
      Daten: 0

    Wert 6
      Name: ExecuteState
      Typ: REG_DWORD
      Daten: 0xffffffff

    Wert 7
      Name: RetryAllowed
      Typ: REG_DWORD
      Daten: 0x1

    Wert 8
      Name: Corrupt
      Typ: REG_DWORD
      Daten: 0x1


    Schlüsselname: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ApplicabilityEvaluationCache
    Klassenname: <KEINE KLASSE>
    Letzter Schreibzugriff: 09.06.2009 - 07:57

    Schlüsselname: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ApplicabilityEvaluationCache\KB937286~31bf3856ad364e35~amd64~ar-SA~6.0.1.18000
    Klassenname: <KEINE KLASSE>
    Letzter Schreibzugriff: 08.06.2009 - 22:26
    Wert 0
      Name: ApplicabilityState
      Typ: REG_DWORD
      Daten: 0

    Wert 1
      Name: CurrentState
      Typ: REG_DWORD
      Daten: 0


    Schlüsselname: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ApplicabilityEvaluationCache\KB937286~31bf3856ad364e35~amd64~bg-BG~6.0.1.18000
    Klassenname: <KEINE KLASSE>
    Letzter Schreibzugriff: 08.06.2009 - 22:26
    Wert 0
      Name: ApplicabilityState
      Typ: REG_DWORD
      Daten: 0

    Wert 1
      Name: CurrentState
      Typ: REG_DWORD
      Daten: 0


    Schlüsselname: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ApplicabilityEvaluationCache\KB937286~31bf3856ad364e35~amd64~cs-CZ~6.0.1.18000
    Klassenname: <KEINE KLASSE>
    Letzter Schreibzugriff: 08.06.2009 - 22:27
    Wert 0
      Name: ApplicabilityState
      Typ: REG_DWORD
      Daten: 0


    Thanks
    Marc
     
  • Tuesday, June 09, 2009 8:56 AMSachin Trivedi Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Sign In to Vote
    0
    Sign In to Vote

    Hi,

    Can you please check if the value of HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\KB936330~31bf3856ad364e35~x86~~6.0.1.18000\CurrentState reg key is 7 or not.
    If it is not 7 then can you try changing it to 7 and see after that if you can install SP2.

    Thanks,
    Sachin

     
  • Tuesday, June 09, 2009 9:08 AMelispo233 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Sign In to Vote
    0
    Sign In to Vote
    Hi Sachin,


    thanks a lot, but the reg key  is 7.

    But I am wondering: the Install location is:

    \\?\C:\Windows\SoftwareDistribution\Download\d4d3d88db677bfe99f946123101ef36a\

    Is the \\? normal?

    Thanks
    Marc
     
  • Tuesday, August 11, 2009 4:18 PMCarlos_A Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Sign In to Vote
    0
    Sign In to Vote
    I have the same problem... can't install SP2, error code 800b0100 using Windows Update.

    I'm running Windows Vista Home Premium SP1 on a Toshiba laptop (Intel t8100, 3GB RAM, 250GB HD).


    Reg value is 7.

    I ran the "system update readiness tool" and "SFC.exe /scannow" and found system files that couldn't be recovered.

    My CheckSUR.txt:


    =================================
    Checking System Update Readiness.
    Binary Version 6.0.6001.22375
    Package Version 5.0
    2009-08-11 10:58

    Checking Deployment Packages

    Checking Package Manifests and catalogs.

    Checking package watchlist.

    Checking component watchlist.

    Checking packages.
    (f)    CBS MUM Missing    0x00000002    servicing\packages\Microsoft-Windows-VistaServicePack-SysHiper-SP1-Package~31bf3856ad364e35~x86~~6.0.6002.18005.mum       
    (f)    CBS MUM Missing    0x00000002    servicing\packages\Package_11_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum       
    (f)    CBS MUM Missing    0x00000002    servicing\packages\Package_14_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum       
    (f)    CBS MUM Missing    0x00000002    servicing\packages\Package_15_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum       
    (f)    CBS MUM Missing    0x00000002    servicing\packages\Package_16_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum       
    (f)    CBS MUM Missing    0x00000002    servicing\packages\Package_17_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum       
    (f)    CBS MUM Missing    0x00000002    servicing\packages\Package_18_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum       
    (f)    CBS MUM Missing    0x00000002    servicing\packages\Package_19_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum       
    (f)    CBS MUM Missing    0x00000002    servicing\packages\Package_20_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum       
    (f)    CBS MUM Missing    0x00000002    servicing\packages\Package_24_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum       
    (f)    CBS MUM Missing    0x00000002    servicing\packages\Package_3_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum       
    (f)    CBS MUM Missing    0x00000002    servicing\packages\Package_6_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum       
    (f)    CBS MUM Missing    0x00000002    servicing\packages\Package_7_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum       
    (f)    CBS MUM Missing    0x00000002    servicing\packages\Package_9_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum       
    (f)    CBS MUM Missing    0x00000002    servicing\packages\Package_for_KB948465_client_1~31bf3856ad364e35~x86~~6.0.1.18005.mum       
    (f)    CBS MUM Missing    0x00000002    servicing\packages\Package_for_KB948465_client~31bf3856ad364e35~x86~~6.0.1.18005.mum       
    (f)    CBS MUM Missing    0x00000002    servicing\packages\Package_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum       
    (f)    CBS MUM Missing    0x00000002    servicing\packages\VistaSP2-KB948465~31bf3856ad364e35~x86~~6.0.0.18005.mum       

    Checking component store
    Summary:
    Seconds executed: 940
     Found 18 errors
      CBS MUM Missing Total Count: 18

    =======================



    I lost my Windows Vista Install disk.....

    Any ideas?

    Thanks in advance,


    Carlos
     
  • Sunday, August 30, 2009 7:00 AModawgg1 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Sign In to Vote
    0
    Sign In to Vote

    I've been having this same problem as well. My Checksur log looks strikingly similar to the previous poster

    =================================
    Checking System Update Readiness.
    Binary Version 6.0.6001.22375
    Package Version 5.0
    2009-08-30 01:31

    Checking Deployment Packages

    Checking Package Manifests and catalogs.

    Checking package watchlist.

    Checking component watchlist.

    Checking packages.
    (f) CBS MUM Missing 0x00000002 servicing\packages\Microsoft-Windows-VistaServicePack-SysHiper-SP1-Package~31bf3856ad364e35~x86~~6.0.6002.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_11_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_14_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_15_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_16_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_17_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_18_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_19_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_20_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_24_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_25_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_31_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_33_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_34_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_35_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_36_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_37_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_38_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_39_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_3_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_40_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_41_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_42_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_6_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_7_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_9_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_for_KB948465_client_1~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_for_KB948465_client~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\VistaSP2-KB948465~31bf3856ad364e35~x86~~6.0.0.18005.mum  

    Checking component store
    Summary:
    Seconds executed: 2971
     Found 30 errors
      CBS MUM Missing Total Count: 30



    Anyone find a fix yet?

     
  • Sunday, August 30, 2009 5:42 PMedfla Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Sign In to Vote
    0
    Sign In to Vote

    Same here - wasted many hours trying to rectify.  Very frustrating!!!!


    =================================
    Checking System Update Readiness.
    Binary Version 6.0.6001.22375
    Package Version 5.0
    2009-08-30 11:50

    Checking Deployment Packages

    Checking Package Manifests and catalogs.

    Checking package watchlist.

    Checking component watchlist.

    Checking packages.
    (f) CBS MUM Missing 0x00000002 servicing\packages\Microsoft-Windows-VistaServicePack-SysHiper-SP1-Package~31bf3856ad364e35~x86~~6.0.6002.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_10_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_11_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_12_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_14_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_15_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_16_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_17_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_19_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_20_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_23_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_24_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_4_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_5_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_6_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_7_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_8_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_9_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_for_KB948465_client_1~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_for_KB948465_client~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\VistaSP2-KB948465~31bf3856ad364e35~x86~~6.0.0.18005.mum  

    Checking component store
    Summary:
    Seconds executed: 1444
     Found 22 errors
      CBS MUM Missing Total Count: 22

    Ed

     
  • Tuesday, September 08, 2009 10:06 AMnathdakiwi Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Proposed Answer
    Sign In to Vote
    2
    Sign In to Vote

    This is how I fixed mine. I had the same issue. When I tried to install SP2 from Windows updates I was getting a TRUST_E_NOSIGNATURE error. I downloaded and ran the CheckSUR tool but I still was not able in install SP2 from Windows Updates. I downloaded the standalone version of SP2 and it would not install. Said that I needed to install SP1 first but that was already installed. I tried to uninstall SP1 but it was not listed in my Installed Updates list. I tried to uninstall it with the command line but that would help either.

    This is what I did to fix my problem.

    Note: You may need to use some common sense and apply the below for YOUR situation.

    1. Download and run CheckSUR (System Update Readiness Tool)
    2. Open %SYSTEMROOT%\Logs\CBS\CheckSUR.log (mine is below)

    =================================
    Checking System Update Readiness.
    Binary Version 6.0.6001.22375
    Package Version 5.0
    2009-09-08 20:40

    Checking Deployment Packages

    Checking Package Manifests and catalogs.

    Checking package watchlist.

    Checking component watchlist.

    Checking packages.
    (f) CBS MUM Missing 0x00000002 servicing\packages\Microsoft-Windows-VistaServicePack-SysHiper-SP1-Package~31bf3856ad364e35~x86~~6.0.6002.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_10_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_11_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_14_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_15_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_5_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_6_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_7_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_8_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_9_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_for_KB948465_client_1~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_for_KB948465_client~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\Package_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.mum  
    (f) CBS MUM Missing 0x00000002 servicing\packages\VistaSP2-KB948465~31bf3856ad364e35~x86~~6.0.0.18005.mum  

    Checking component store
    Summary:
    Seconds executed: 1749
     Found 14 errors
      CBS MUM Missing Total Count: 14

    3. Download the update that is blocking the install. In my case above, it was the SP2 update KB948465
    4. Extract the downloaded update to a temp folder using:

    Windows6.0-KB948465-X86.exe /x:c:\temp

    5. Extract the CAB file (windows6.0-kb948465-X86.cab) to a new folder.
    6. Navigate to %SYSTEMROOT%\Servicing
    7. Take ownership of the Packages folder and add your account to have full control
    8. From your CheckSUR.log, find the files that were missing in the folder that you extracted the CAB file to in step 5 above.
    9. Copy the .MUM and .CAT files to the %SYSTEMROOT%\Servicing\Packages folder
    10. For the file that was missing, use the Update.MUM and Update.CAT files but rename them ie. I needed to rename my Update files to VistaSP2-KB948465~31bf3856ad364e35~x86~~6.0.0.18005.mum and VistaSP2-KB948465~31bf3856ad364e35~x86~~6.0.0.18005.cat
    11. IMPORTANT: Change the ownership of the %SYSTEMROOT%\Servicing\Packages folder back to 'NT Service\TrustedInstaller'
    12. Re-run the SP2 stand-alone update.

    Hope that helps out a few of you.

    ndk

    • Proposed As Answer bynathdakiwi Tuesday, September 08, 2009 10:07 AM
    •  
     
  • Thursday, November 19, 2009 11:15 PMjeffab1 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Sign In to Vote
    0
    Sign In to Vote
    Awesome nathdakiwi !
    it worked well for me. (but I do kinda know what I am doing)

    My missing files according to checksur were from IE8.

    Downloaded the IE8 fullinstall pack,
    extracted.... then extracted again.. then extracted again (they nest cabs and MSUs deep in the file)
    found the 6-of-8 missing files, renamed the update.* files to the other missing two and followed the rest of the procedure carefully.

    I am watching SP2 install now FINALLY.


    BTW, MS SP2 tech support Chat did not help much, they were very very courteous, but also very ineffectual....I got bumped to the "research team" and "we will call you back tomorrow".. now I have to go tell them that I won't be wanting to be awakened tomorrow by them after all.

    This thread needs to be at the VERY TOP of google (or live/bing if anyone uses it) when people search on     "trust_e_nosignature 0x800B0100 "

     
  • Wednesday, December 02, 2009 7:59 PMninthclowd Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Sign In to Vote
    0
    Sign In to Vote
    Dude.... I have been working on this problem for like 6 hours, and your's is the only comment that actually helped me.  TY SO DAMN MUCH I would hug you in r/l if I could