Jim Bunton - Failed Win Update

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• Sunday, January 08, 2012 2:49 PM

   

   
  

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  I found this link helpful - it's one to micosoft but much more easily used than most I've tried.

  http://support.microsoft.com:80/kb/910339

  It provides various things to try - with easy to follow instructions.

  Eventually I solved the problem with Microsoft's Fixit Tool. There's a link to it on the link above.

  I ran fixit 3 times in default mode before it stopped diagnosing errors on the third run.

  Eventually I had to run it in non default mode before it actually fixed the problem.

  Here's another link to Microsoft tools which I didn't use but look useful

  Jim Bunton

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  Jim Bunton
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• Wednesday, January 11, 2012 1:31 PM

   

   
  

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  The problem has occured again when a new set of updates became due.

  The following will not install

  Security Update for Windows XP Media Center Edition 2005 Update Rollup 2 X86 Edition (KB2628259)
  Security Update for Windows XP (KB2646524)
  Windows Malicious Software Removal Tool - January 2012 (KB890830)

  I have run fixit several times - it keeps reporting the same error - reports it's fixed it then finds the same error

  1. Windows update components must be repaired - fixed

  2. Default windows update locations have changed - checked Repair default windows update locations - NOT RUN!

  No explanation why not run!

  Googled Repair default windows update locations 

  done

  Method 1: Download and install the Windows Update Agent - reports not required

  Method 2: Register the Wups2.dll file - reports success

  Problem still not fixed - updates will not install

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  Jim Bunton
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• Thursday, January 12, 2012 3:30 AM

   

   
  

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  I have the same problem.

  Not Installed

   

  Security Update for Windows XP Media Center Edition 2005 Update Rollup 2 X86 Edition (KB2628259)
  Update for Microsoft Office 2007 suites (KB2596686)
  Windows Malicious Software Removal Tool - January 2012 (KB890830)
  Security Update for Windows XP (KB2646524)

   

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• Thursday, January 12, 2012 8:05 PM

   

   
  

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  Security Update for Windows XP Media Center Edition 2005 Rollup 2 X86 Edition (KB2628259) won't install

  1. Downloaded standalone update via:
  http://www.microsoft.com/download/en/details.aspx?id=28660

  2. Ran standalone update.

  Software Update Installation Wizard

  Updating Your System

  Backing up files

  KB2628259 Setup Error

  KB2628259 Setup could not backup registry key
  HKLM\SOFTWARE\Microsoft\Updates\Windows XP\\SP3\KB2628259
  to file
  C:\WINDOWS\$NtUninstall2628259$\REG00003.  87
  The parameter is incorrect.

  Clicked twice on Retry.

  "You have successfully completed the KB2628259 Setup Wizard."

  Windows Update agrees.

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• Friday, January 13, 2012 10:23 AM

   

   
  

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  It's a standad error for all Updates for "Media Center Edition 2005 Rollup ..." (occuring now for the 3rd time).

  There are two solutions:

  1. Cretae the mentioned registry key manually using "regedit" and let the automatic update do the rest.

  2. Download the update and do what Microsoft itself does with this error: ignore it

   

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• Friday, January 13, 2012 12:31 PM

   

   
  

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  1. Dear Askinfi - thank you for your post - could you please expand on - "Cretae the mentioned registry key manually using "regedit" "

  2. Retrying the failed updates attempting each one individually at

  http://www.update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us

  This - Windows Malicious Software Removal Tool - January 2012 (KB890830) - has now installed

  These are no longer listed as  updates

  Security Update for Windows XP Media Center Edition 2005 Update Rollup 2 X86 Edition (KB2628259)
  Security Update for Windows XP (KB2646524)
  

  HOWEVER this one is listed -

   

  Security Update for Windows XP Media Center Edition 2005 Update Rollup 2 X86 Edition (KB2628259)

  AND guess what - it will not install! (tried reboot and try again)

  Here's a list of Errors in it's install log

  0.187: Failed To Enable SE_SHUTDOWN_PRIVILEGE
  0.187: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  3.062: In Function TestVolatileFlag, line 11825, RegOpenKeyEx failed with error 0x2
  3.062: In Function TestVolatileFlag, line 11857, RegOpenKeyEx failed with error 0x2
  3.062: DoInstallation: CleanPFR failed: 0x2
  3.062: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  c:\windows\softwaredistribution\download\d4d8c9f540715e06eb61c13b33e590e4\update\update.inf failed
  3.078: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: 0xe0000102
  3.078: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
  3.078: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
  18.312: Failed to query DriverPath of ROOT\LEGACY_AFD\0000 0x2
  18.328: Failed to query DriverPath of ROOT\LEGACY_BEEP\0000 0x2
  --- and about 40 similar ones -----
  23.593: SetupVerifyInfFile failed with error 0x490 for blogwc.inf of device USB\VID_06F8&PID_3002&MI_00\6&30640285&4&0000
  23.906: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\blogwc.inf of device
  23.921: SetupVerifyInfFile failed with error 0x490 for blogwc.inf of device USB\VID_06F8&PID_3002&MI_00\6&782E923&2&0000
  24.218: SetupVerifyInfFile failed with error 0x490 for c:\windows\inf\blogwc.inf of device
  24.812: Failed to query DriverPath of USBPRINT\HPDESKJET_5550\6&B98652B&0&USB001 0x2
  27.171: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed: 0xe0000102
  27.234: ArchiveRegistrySettings: ArchiveRegistryNode failed
  27.234: DoInstallation: ArchiveRegistrySettings failed
  27.312: DeRegistering the Uninstall Program -> KB2628259, 2
  27.312: KB2628259 Setup canceled.

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  Jim Bunton
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• Friday, January 13, 2012 4:12 PM

   

   
  

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  Hi, I had exactly the same problem as Jim with KB2619340 and now again with KB2628259.   Fixit (which I've found good in the past) didn't help.    With KB2619340, eventually I raised a support case with Microsoft and exchanged several emails with a very nice engineer.  The update was failing exactly as Old Vermonter describes , i.e. "Setup could not back up registry key". The MS engineer told me to click "ignore" for this error, and the Update then succeeded.  I fully expect to find the problem+workaround are the same with KB2628259. (Will let u know!).  In a way it's good to know I don't have a unique problem with my PC but on the other hand, there is clearly some underlying problem specific to XP Media Center Edition 2005 Rollup 2 X86 Edition that is interfering with some updates on some machines......

  terracottageezer

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• Friday, January 13, 2012 4:42 PM

   

   
  

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  Yes, downloaded the update from http://www.microsoft.com/download/en/details.aspx?id=28660 as stated by Old Vermonter, restarted PC in Safe Mode, ran the Update, when error message appeared clicked "ignore", update completed successfully. Restarted PC and Automatic Update confirms now no outstanding updates. 

  Hope I don't have to do too many more updates this way!

  cheers

  'geezer

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• Sunday, January 15, 2012 6:18 PM

   

   
  

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  I also downloaded the update from http://www.microsoft.com/download/en/details.aspx?id=28660 but didn't use safe mode just normal start up.

   I got the same message during install and clicked 'retry' once and it worked.

  I had a very similar problem before Christmas, also with a Security Update for Windows XP Media Center Edition 2005 Update Rollup etc. I thought it might be because I upgraded from XP Media Center edition to Professional.

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• Monday, January 16, 2012 6:53 PM

   

   
  

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  XP Media Centre Edition

  Update KB2628259 - just to clarify the issues here.

  This was the last one which refused to install for me.

  Googled msdownloads KB2628259 - the option to download it was provided

  Download it and save it. Then double click the saved file (manual update)

  Give an error - just click Retry. Update then competed with reported success and automatically rebooted.

  Then went to MsUpdate. The success doesn't list as a successful update.

  However, if you proceed with the update procedure it no longer lists as a required update.

   

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  Jim Bunton
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• Wednesday, January 25, 2012 2:01 AM

   

   
  

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  Thanks all for your help.  I had lots of failed updates but installed them all one-by-one except these two:

  Security Update for Windows XP Media Center Edition 2005 Update Rollup 2 X86 Edition (KB2619340)
  Security Update for Windows XP Media Center Edition 2005 Update Rollup 2 X86 Edition (KB2628259)

  Fixed this by creating the registry key as Akinfi suggests (because it looks like this may recur).  Do it like this:

  Start -> Run -> regedit

  Navigate to HKEY_LOCAL_MACHINE -> SOFTWARE -> Microsoft -> Updates -> Windows XP -> SP3

  R. CLick on SP3 -> New -> Key

  Give it the name KB2628259

  After that the updates both installed.

  Cheers

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