Monday, March 28, 2011 12:42 AM
I'm running Windows XP Professional Service Pack 3 version 2002. (laptop.) I also use norton antivirus (might be interfering)?
I have a Western Digital Hard Drive (300gb). When i use the hard drive with a Windows-7 computer it works fine, yet it does not appear in disk management or in my computer. I have no idea why it does not work, i purchased the drive before windows 7 was released and it still works with that (my school cpu is a windows 7 laptop) but it does not appear in my XP laptop.
i am very confused! please help me!
Tuesday, March 29, 2011 11:49 AM
Is your hard drive an IDE Hard disk or Sata? Also check your connection and resit the connections. Check in device manager if it shows up.
- Marked As Answer by Carey FrischMVP, Moderator Tuesday, June 14, 2011 3:42 PM
Tuesday, October 09, 2012 2:02 AM
Is the laptop your personal property or owned by your company? I just had a similar situation with my company laptop where it wouldn't recognize a new external HDD I hooked up to perform backups. My company modified the laptop OS (Windows XP) so users can't format internal and (most) external HDDs to prevent accidently erasures (sometimes, paranoia is a GOOD thing!). I had to take the external HDD to my personal desktop computer (Vista) where it was picked up immediatly in Computer Management. I was then able to format it to NTFS. I removed it from the desktop machine and hooked it back up to the laptop where it was then recognized. Good luck.