Continual Boot Loop After SP3 "Minor DLL Fix" (Renamed DLLs As Per Microsoft Support Email)
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Monday, May 19, 2008 5:35 AM
After I had applied Service Pack 3 to my Windows XP (Pro), I noticed that some DLLs did not register;
ntdll.dll; user32.dll; kernel32.dll
I logged an issue with the Microsoft XP SP3 free support site and I received an email back with the following instructions :
Boot in Safe Mode
Rename ntdll.dll to oldntdll.dll; user32.dll to olduser32.dll; kernel32.dll to oldkernel32.dll
Reboot and files will be extracted from the SP3\I386 folder
I did all that but on reboot, the system continually displays an error with choices on how to boot, and no matter which choice (normal, safe, last good etc), it BSOD, and goes back to the error message and choices - a never ending loop.
Any suggestions on how to 'break into the loop'?
Thanks
All Replies
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Monday, May 19, 2008 6:28 AM
Morning John
I would attempt to boot into your Cd\dvd and turn to the recover console. and run the sfc /scannow option. It may be possible to restore your sp3 functionality this way. Or you can re-install every thing from the \winnt\ folder if you have a sp3 cd available. *it for pros*.
At least from the recovery console you can copy off your svcpack log file and windowsupdate log file. If you have a floppy drive available. Not all mb allow use of a Usb key drive but its might be possible and available. And possibly, if suuggestedm a setupapi log file. Just so you know this file might be empty.
*This last one is suppost to be the windows installer log file now*.
An alternative you can also run the spuninstaller.exe from the recovery console. It has been done before in these forums. If you are stuck!
How ever when my last install of Sp2. *Going to 3 when things slow down again* It only installed one processor. I attempted to do what ou did and install the mp hal, and also had a endless rebooting loop. SF check stated my system file was currupted!
So a install of Sp2 might be necessary unless you /integrated your sp3 into a new cd.
_________________
Hopefully this helps you out.
Keith
(add: With out a slipstreamed Sp3 cd I had to re-install sp2 over my installation. Still did not save it but I was able to retrieve some music files I wanted on my p portable player*)
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Thursday, May 22, 2008 2:25 AM
After attempting several methods to get my laptop to bootup, I finally managed to resolve the problem when I borrowed a friends laptop and created a bootable dos cd using Active Boot Disk (Win Edition).
This was a free download from lsoft.net.
As well as allowing the laptop to boot to dos, the cd had ntsf software which allowed me to view the files on the hard drive, find the 4 dll files I had renamed and rename them back to their original names.
After that, I was able to boot my laptop with no problems.
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Sunday, December 27, 2009 10:20 PMReboot Loop After Installing Windows XP SP3
To solve this problem you have to grab a pen, a piece of paper and the Windows XP Disc. Make a nice drinks or coffee or tea to make you feel relax...
1. Start the computer and keep tapping F8 button when the system starting until you see the "Windows Advanced Options Menu" Please select an option:
select the "Disable automatic restart on system failure" then press enter.
2. Now we're on the Blue Screen Of Death (BSOD) showing the symptom that causes the illness. Write down the name of the file....
3.Put the Windows XP Disc into CD/DVD Drive and press the reset button to restart the computer, then press any key when the system starting for the Windows XP Disc. Now you see a "Window Setup" with blue screen background and please wait until it settle down.
4. Press R for Recovery Console... We are on the "Microsoft Windows XP (TM)Recovery Console" press 1 to log on...then press enter.
5. Administrator Password is the main password when you install the Windows XP. If no main password then press enter.
6. As you can see the "C:\WINDOWS> " This is where we type the DOS COMMAND PARAMETERS ....
7. Now we have to make a backup of the file you wrote in the system folder. Type this command parameters;
CD C:\WINDOWS\SYSTEM32\
press enter
RENAME NTDLL.dll NTDLL.orig (change NTDLL.dll to the name of file you wrote)
press enter
8. Then copy the NTDLL.dll from C:\WINDOWS\SERVICEPACKFILES\I386\ to the system folder with the right command parameters:
CD C:\WINDOWS\SERVICEPACKFILES\I386\
press enter
COPY NTDLL.dll C:\WINDOWS\SYSTEM32\
press enter
To restart the computer type EXIT then press enter....
©Copyrighted 091226-2012 Rolfy -
Monday, December 28, 2009 5:34 AMThis is a great to solution for most cases. Can you explain why the .dll becomes missing during the install of sp3? This may help in troubleshooting in the future.
- Proposed As Answer by computerangel Tuesday, June 12, 2012 2:48 AM
- Unproposed As Answer by computerangel Tuesday, June 12, 2012 2:48 AM
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Tuesday, June 12, 2012 3:05 AMThere are several reasons for a bootloop. If you have a blue screen to get the stop code you can troubleshoot the issue better. If there is not a blue screen and only the constant bootloop the only way out of it is to use a bootable disc to replace the drivers that maybe missing, or have become corrupted. In some cases I have found a Bios issue and after updating the Bios sp3 went in fine. The thing to remember is to always keep your computer tuned up. Clean temp files often, look for and install updates every week, check for updates for your anti virus...basically get out of the automatic mode and get more in tune with your computer. Know when the antivirus is scanning and do a quick scan yourself after an update, also look for windows updates that are waiting to come in. That could also be another reason for the bootloop, or missing drivers. Sometimes the computer will restart several times to let all the components of the updates install.
Kaycee Smith
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