Sign in
 
HomeWindows 8Windows 7Windows VistaWindows XPMDOPWindows IntuneLibraryForums
Windows Client > Windows XP IT Pro Forums > Windows XP Service Pack 3 (SP3) > Blank screen on start up

Unanswered Blank screen on start up

    •  
      Thursday, September 18, 2008 5:31 PM
       
       
      Sign In to Vote
      0
      Sign In to Vote

      Hello, I recently(an hour ago, to be precise) installed sp3 on my computer, and now it won't boot at all. I installed via windows updater, restarted, and now whenever I try to boot up the fans and hard drives start, but there are no beeps and the screen is just blank. I've tried two different monitors just to be safe, neither of them worked.

       

      Unfortunately, my computer came with xp installed on it, so I don't have a boot disk or any disks at all.

      My system specs:

      Intel core2duo e6600

      Nvidia 8800GTS

      Two SATA 320gb hds in RAID0
      2gb ram

       

      I'm not sure what to do, or if there's even anything I CAN do, there's no blue screen, no start up at all, the monitor just turns on then nothing is displayed. I've left it like this for up to 15 minutes to see if it was just taking longer than usual, to no avail.

      Thanks ahead of time for any help

       

    All Replies

    • Thursday, September 18, 2008 7:01 PM
       
       
      Sign In to Vote
      0
      Sign In to Vote

      Sounds like a hardware problem that is coincidental to your update.

       

      Do you get the motherboard logo screen when you initally power on?

       

      Jordy

       
    • Sunday, September 21, 2008 9:33 PM
       
       
      Sign In to Vote
      0
      Sign In to Vote
       Jordy Guillon wrote:

      Sounds like a hardware problem that is coincidental to your update.

       

      Do you get the motherboard logo screen when you initally power on?

       

      Jordy

       

      I don't think there is NO COINCIDENTAL times with this. If this is coincidental, then why have a few of us posted the exact same problem? Our Computers went DEAD after this update with Auto-Updater!!!

       

      Answer that one!!!

       

      Some got lucky and at least they get the "Blue Screen of Death". Some of us just got a DEAD computer now.

       

      SKYMAN

       
    • Monday, September 22, 2008 3:55 PM
       
       
      Sign In to Vote
      0
      Sign In to Vote

       

      Skyman, so what you're saying to this person is to discount a hardware related problem and instead do what?  A dead computer with no display that remains dead sounds like hardware, no matter how many times you underline your statements.  It is highly unlikely that service pack 3 causes a hardware failure at the bios or video card level.

       

      Early releases of service pack 3 were problematic, however, they should never cause the system to fail on POST.  If the problem is happening after post, then the solution is to boot into safe mode if you can(but hitting f8 quickly after you see the bios logo screen), uninstall the service pack and redownload the updated package from the microsoft download site.  I would suggest grabbing the redistributable package rather than go to the windows update site.

       

      If you can't boot into safe mode, then try using your manufacturer recovery disks for a non-destructive recovery, or even try using an oem copy of the cd to attempt a repair installation.

       
    • Friday, September 26, 2008 2:36 AM
       
       
      Sign In to Vote
      0
      Sign In to Vote

      Jordy

      You probably have two different problems all of these are environmental.

       

      First Sp3 does not include in any form SATA drivers. And having them on hand will help sucessful installs of sp3.

      Next is some images of Xp have dual versions of Intel, and Amd,PPM installed. Sp3 initializes both resulting in a crash

       

      Another alternative if a video driver is unsigned it will result in a blank screen upon boot.

       

      Boot from your recovery cd and see if this will help your system boot

      sc config amdppm start= disabled

       

      The other option is to roll back Sp3 from the recovery console

       

      batch %windir%\$NtServicePackUninstall$\spuninst\spuninst.bat

       

      Let this run until completion.

       

      Have you looked into the xp solution center to troubleshoot an unsuccessfull install of windows?

      Keith