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AnswerInventory and Assesment Crashes - Please Help.

  • Monday, October 12, 2009 7:48 PMastroudjr Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    I have installed the MAP 4.0 on 4 different operating system with 8 - 12GB of ram.  I have around 10,000 device to scan and no more then 5 mins into it the App crashes or gives me a System.OutOfMemory error.  These systems I have tried to run it on still show plenty of available memory.  I saw someone below with a simular issue.  Please help.
     

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  • Monday, October 12, 2009 9:56 PMEric Haberman 1MSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    We have recently seen this issue.  And we are currently working on a fix.  If you are able to, running on a 64bit machine should be a good workaround, while we wait for a fix.

     

    Would you be interested in testing out a private build when we have something that appears to fix this issue?

     

    -Eric

    • Marked As Answer byastroudjr Tuesday, October 20, 2009 7:04 PM
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  • Monday, October 12, 2009 8:08 PMastroudjr Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    here is the end of the log:

    description='DeviceInventoryWorkItem(GUID={d6d50ef9-1e03-4058-bb4c-c186643c1c51},DnsHostName='LLLLGU05')'. Elapsed time: 00:02:28.139
    <UIConsole 15:55:59>  InventoryWorker.InventoryProgressChanged: Progress event.
    <UIConsole 15:55:59>  TaskProcessor.WorkerProgressChanged: Worker: 'Inventory'
    <UIConsole 15:55:59>  ProgressPage.TaskProgressChangedCallback
    <Default 15:56:01> Error: InventoryWorkCallback() - Device(GUID={0cc95efc-171c-468b-9ca6-451a09c5537d},DnsHostName='LLLLtr01') : Caught unexpected exception and terminating inventory.
    System.OutOfMemoryException: Insufficient memory to continue the execution of the program.   at Microsoft.AssessmentPlatform.Logging.FlatFileSinkILogger.Error(String format, Object[] args)
      0   at Microsoft.AssessmentPlatform.Logging.FlatFileSink.LogEntry(LogEntryDetails logEntryDetails)
      0
    <Default 15:56:01> Error: WorkCallback() - Exception terminated InventoryWorkItem with description='DeviceInventoryWorkItem(GUID={a4cad99b-8533-4732-8cc0-984f8687d870},DnsHostName='LLLLTR01')'. Elapsed time: 00:03:47.216
    System.OutOfMemoryException: Insufficient memory to continue the execution of the program.   at Microsoft.AssessmentPlatform.Logging.FlatFileSinkILogger.Error(String format, Object[] args)
      0   at Microsoft.AssessmentPlatform.Logging.FlatFileSink.LogEntry(LogEntryDetails logEntryDetails)
      0
    <Default 15:56:01> Error: Worker() - WorkerThread141 caught an unexpected exception:
    System.OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown..   at Microsoft.AssessmentPlatform.Logging.FlatFileSinkILogger.Error(String format, Object[] args)
      0   at Microsoft.AssessmentPlatform.Logging.FlatFileSink.LogEntry(LogEntryDetails logEntryDetails)
      0
    <Default 15:56:01> Error: InventoryWorkCallback() - Device(GUID={cc8f6365-631d-47fc-b9db-51fd6270373c},DnsHostName='LLLLPR01') : Caught unexpected exception and terminating inventory.
    System.OutOfMemoryException: Insufficient memory to continue the execution of the program.   at Microsoft.AssessmentPlatform.Logging.FlatFileSinkILogger.Error(String format, Object[] args)
      0   at Microsoft.AssessmentPlatform.Logging.FlatFileSink.LogEntry(LogEntryDetails logEntryDetails)
      0
    <Default 15:56:01>  Worker() - WorkerThread73 is exiting.
    <Default 15:56:01>  Worker() - WorkerThread200 is exiting.
    <Default 15:56:01>  Worker() - WorkerThread163 is exiting.

     
  • Monday, October 12, 2009 9:56 PMEric Haberman 1MSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    We have recently seen this issue.  And we are currently working on a fix.  If you are able to, running on a 64bit machine should be a good workaround, while we wait for a fix.

     

    Would you be interested in testing out a private build when we have something that appears to fix this issue?

     

    -Eric

    • Marked As Answer byastroudjr Tuesday, October 20, 2009 7:04 PM
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  • Tuesday, October 13, 2009 12:57 PMastroudjr Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    I am interesed in testing the new build, as I have spent a tremendous amount of time trying to get this version to work, for many reasons.  I do have 64bit hardware, I just need to see if we carry a 64bit enterpirse MS OS. Please let me know when a possible fix is available.

     
  • Tuesday, October 20, 2009 7:09 PMastroudjr Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    You mentioned testing a private build and I noticed that the MAP 5.0 beta program is running.  I am interested in testing this new build.  Is there any information you need from me?
     
  • Tuesday, October 20, 2009 8:36 PMEric Haberman 1MSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    I should not need any information from you for now...And we should have build for you in a few weeks at the most.

    -Eric