I need help with some blue screen issues!

• Monday, August 20, 2012 8:16 PM

   

   
  

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  Hello everybody! About a year ago my family purchased a desktop from cyberpower.com and it has been working pretty well. We recently have been getting several blue screen errors while using it. For example, sometimes while logging off so I can change users I get this error. Also, while playing a game such as World of Warcraft the computer has frozen, then goes to a blue screen. Here are the details of the error, please help!

  Problem signature:
    Problem Event Name:    BlueScreen
    OS Version:    6.1.7601.2.1.0.768.3
    Locale ID:    1033
  
  Additional information about the problem:
    BCCode:    1000007e
    BCP1:    C0000005
    BCP2:    E2EEFC50
    BCP3:    BDD85A4C
    BCP4:    BDD85630
    OS Version:    6_1_7601
    Service Pack:    1_0
    Product:    768_1
  
  Files that help describe the problem:
    C:\Windows\Minidump\082012-25318-01.dmp
    C:\Users\Jackson\AppData\Local\Temp\WER-98218-0.sysdata.xml
  
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  • Moved by Michael Switzer [MSFT CSG] Tuesday, August 21, 2012 4:29 AM This is not a MAP issue, moving to Windows forum (From:Microsoft Assessment and Planning Toolkit)
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