Computer keeps shuting down after user profile restore

• Thursday, September 20, 2012 8:10 AM

   

   
  

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  Dear all,

  We have been doing some computer replacements yesterday and migrated user profiles from Windows XP to Windows 7.

  Computers are Dell Optiplex 7010. Not all computers are affected but a couple of them are shutting down at night automatically without any obvious reasons, i have looked at the logs and my first impression is that it is because of a profile issue (hence related to USMT having migrated those).

  We only use USMT with Default miUser migDocuments and MigApp xml files plus a custom xml file to exclude All Programs shortcuts from being migrated.

  Here are the most interesting logs on the faulty workstation:

  2 informational logs in the Application logs

  - The User Profile Service has stopped.

  - The Desktop Window Manager has exited with code (0x40010004)

  2 informational logs in the System Logs

  - The process Explorer.EXE has initiated the power off of computer on behalf of user for the following reason: Other (Unplanned)
   Reason Code: 0x0
   Shutdown Type: power off

  - The process C:\windows\system32\winlogon.exe (WK-88WQF5J) has initiated the power off of computer WK-88WQF5J on behalf of user CORP\ekielka for the following reason: No title for this reason could be found
   Reason Code: 0x500ff
   Shutdown Type: power off

  No errors, but i am feeling uncomfortable with the fact that we used USMT and it might be the reason why we are having these issues, it saves us a lot of time but  if computers get unusable that's a bummer.

  Any idea what might be causing this, are there any exclusions that could help here?

  Thanks

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