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MDT2010 and Windows 7 Build 6.1.7600.16385 [offlineServicing] error

Answered MDT2010 and Windows 7 Build 6.1.7600.16385 [offlineServicing] error

  • Thursday, December 17, 2009 10:25 PM
     
     
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    Hi,

    I'm evaluating and trying to use the MDT2010 to deploy Windows 7 Build 6.1.7600.16385.

    However when I'm trying to deploy Windows 7 to my reference computer, towards the end of the Windows 7 setup the following error message appears, and Windows 7 is not installed:

    "Windows could not apply unattend settings during pass [offlineServicing]"


    I tried going into the SIM and edited the unattend.xml, and removed all entries under the Offlineservicing component but the error still appeared.

    If I install Windows 7 just using the DVD to the reference computer, it installs fine without error, so I'm assuming it something to do with Litetouch.

    Thanks,

     

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  • Friday, December 18, 2009 6:52 PM
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    Most likely this is an issue with one of the drivers that are being installed or another unattend setting.  You can look in the setupact.log in c:\windows\panther to tell what Windows Setup is complaining about.
    Tim Mintner Principal Consultant Xtreme Consulting Group http://deployment.xtremeconsulting.com
     
  • Friday, December 18, 2009 11:33 PM
     
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    Tim, thanks for the suggestions, I had already spent most of the day removing out-of-the-box drivers and modifying the unattend.xml but to no avail.

    Though I think I have finally found out what the issue is, and I believe it's to do with the ISO I used to import the OS into MDT.

    I originally used a Windows 7 Ultimate Retail ISO (this is from the ie.cfg file on the DVD), which always gave the [offlineServicing] error when used with MDT.

    Then just by chance, I decided to downloaded the Windows 7 Enterprise evaluation ISO, and imported this into MDT and to my surprise this installs to my reference computer with no issues!

    When I'm back at work, I will test using the VL Windows 7 Ent ISO, but hope and assume that will work too.

    Looking at each of the install.wim files on the 2 ISOs, they are different in size and timestamp, so it appears that the Windows 7 Retail install.wim cannot be used with MDT.

    Thanks for the help,


    PS Just for reference this is the error from the setupact.log

    2009-12-18 14:44:41, Info       [0x0a0023] UI     progress task ProgressInfo\CBSServicing : StartProgress
    2009-12-18 14:44:41, Info                  IBS    Callback_Unattend_InitiatePass: Initiating unattend CBS pass [offlineServicing]
    2009-12-18 14:44:41, Info                  IBS    InstantiateCBSUnattendPass: Calling dism.exe to initiate CBS unattend pass...
    2009-12-18 14:44:41, Info                  IBS    LaunchPackageManager: Using local folder [C:\$WINDOWS.~LS\PackageTemp\7dbb9df3-7b9e-4420-852a-aa16b068d3ba] for temporary package storage.
    2009-12-18 14:44:41, Info                  IBS    LaunchPackageManager: Launching [\\<***server***>\storage\deployment\Operating Systems\Windows 7 x86\Sources\dism.exe  /logpath:C:\$WINDOWS.~BT\Sources\Panther\cbs_unattend.log /scratchdir:C:\$WINDOWS.~LS\PackageTemp\7dbb9df3-7b9e-4420-852a-aa16b068d3ba /image:C:\ /sysdrivedir:S:\ /windir:Windows /apply-unattend:C:\$WINDOWS.~BT\Sources\Panther\unattend_cbs_copy.xml].
    2009-12-18 14:44:44, Info                  IBS    InstantiateCBSUnattendPass: dism.exe returned with exit code -2147467259.
    2009-12-18 14:44:44, Error      [0x0604a7] IBS    InstantiateCBSUnattendPass: dism.exe returned with failing exit code -2147467259
    2009-12-18 14:44:44, Error      [0x060431] IBS    Callback_UnattendInitiatePass: An error occurred while initiating unattend passes; hr = 0x80004005
    2009-12-18 14:44:44, Info                  IBSLIB PublishCriticalError: Publishing critical error message [Windows could not apply unattend settings during pass [offlineServicing].]
    2009-12-18 14:44:44, Info       [0x0a013d] UI     Accepting Cancel. Exiting Page Progress.
    2009-12-18 14:44:44, Info                  UI     Entering Page Cancel.
    • Marked As Answer by wlam Tuesday, December 22, 2009 1:21 PM
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  • Thursday, May 19, 2011 1:53 PM
     
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    In my case I cound the error in the cbs_unattend.log - setupact and setuperr provided no clue what happened, just that it failed.

    2011-05-18 17:18:53, Error    CBS    Cannot perform offline servicing with an online-only package: Package_for_KB2533552~31bf3856ad364e35~x86~~6.1.1.1 [HRESULT = 0x800f082e - CBS_E_NOT_ALLOWED_OFFLINE]

    Looks like there are certain packages that can't be applied offline

    • Proposed As Answer by nzdudeinsydney Monday, June 13, 2011 11:59 AM
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  • Monday, June 13, 2011 12:00 PM
     
     
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    I had added KB2533552 and I was seeing the above.  Removing the update resolved my "Windows could not apply unattend settings during pass [offlineServicing]" error.

    In fact, http://support.microsoft.com/default.aspx?scid=kb;en-us;2533552 states (in the notes section), that:

    You must install this update package on a computer that is running Windows 7 or Windows Server 2008 R2 operating system. You cannot install this update on an offline image.

    • Edited by nzdudeinsydney Monday, June 13, 2011 10:21 PM formatting
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  • Monday, June 18, 2012 1:06 PM
     
     
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    @nzdudeinsydney, Thanks man it worked for me. I was installing Win7 x64bit Sp1 n i was getting same error once i removed that kb article it worked fine..

    thanks again. :) 

     
  • Monday, June 18, 2012 4:15 PM
     
     
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    Its a little confusing what the answer is here. nzdudeinsydney proposed mine as the answer and added confirmation. Can you mark both ours as answers? or can only wlam do that, since this is his thread?