ZTIWindowsUpdate error on Windows 7 x64 - WSUS issue?

• Wednesday, January 16, 2013 11:25 PM

   

   
  

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  I've seen a few threads related to errors with ZTIWindowsUpdate but none of the suggested fixes seem to be working.

  Whenever the task sequence reaches the Windows Update task, it finds updates, looks as if it is downloading them, but fails to install.

  SMSTS.LOG:

  

  BDD.LOG shows "ZTI ERROR - Unhandled error returned by ZTIWindowsUpdate: Object doesn't support this property or method (438)."

  All of my research online pointed to this being an issue with WSUS, not with MDT. I would expect this behavior consistently if that was the case; instead I'm seeing it on a specific image. I'm not getting this error when deploying other images or on other machines when invoking a Windows Update custom task.

  And, yet, the WindowsUpdate.log seems to bear some of this out:

  2013-01-16 16:52:13:210  908 11d0 Report REPORT EVENT: {83EF0107-91B7-4633-8B6C-47AAF1236919} 2013-01-16 16:49:27:864-0600 1 161 101 {FA090999-3B89-4DD1-82B2-6E16B0841E24} 108 80070780  Failure Content Download Error: Download failed.

  I'm also seeing several errors in the event log, and tracked down one of the Report.wer files that it references. An example REPORT.WER:

  Version=1
  EventType=WindowsUpdateFailure
  EventTime=130028475388053085
  Consent=1
  UploadTime=130028475396983595
  ReportIdentifier=dbd08f76-6028-11e2-afb3-000c29156377
  Response.BucketId=3163828232
  Response.BucketTable=5
  Response.type=4
  Sig[0].Name=ClientVersion
  Sig[0].Value=7.6.7600.256
  Sig[1].Name=Win32HResult
  Sig[1].Value=80070780
  Sig[2].Name=UpdateId
  Sig[2].Value=FA090999-3B89-4DD1-82B2-6E16B0841E24
  Sig[3].Name=Scenario
  Sig[3].Value=Download
  Sig[4].Name=SourceId
  Sig[4].Value=101
  Sig[5].Name=Environment
  Sig[5].Value=Managed
  DynamicSig[1].Name=OS Version
  DynamicSig[1].Value=6.1.7601.2.1.0.256.4
  DynamicSig[2].Name=Locale ID
  DynamicSig[2].Value=1033
  State[0].Key=Transport.DoneStage1
  State[0].Value=1
  FriendlyEventName=Windows Update installation problem
  ConsentKey=WindowsUpdateFailure
  AppName=Host Process for Windows Services
  AppPath=C:\Windows\System32\svchost.exe
  ReportDescription=A Windows update did not install properly. Sending the following information to Microsoft can help improve the software.

  Is this really WSUS issue and, if so, any ideas on how it can be corrected? Any ideas why this one particular image - it's one of my Windows 7 x64 images - has this issue consistently but there other images (~7 or so total images) do not have the problem? The error with TSEnv.dat from the SMSTS.log seems very strange to me.

  ---

  -Nick O.

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