Inter Vlan Lync clients desktop sharing issue
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Friday, July 22, 2011 7:21 AM
My Lync clients are on different Vlans ,they can use messaging without issue .If they share their desktop with user in different vlan they get a network error and session fails.
I thought Intervlan desktop sharing between peer-peer connection failed due to port restrictions invloved as communication between two internal users is one to one and would not invlove Lync server in between to which access is open from all the vlans.
Now If these two users shares an application or presentation it works and immediatley after if they starts sharing the desktop , that works. But this stays good for that particular session only between them. If he signs out and reconnects again, he is not able to share desktop unless he starts over by sharing presentation or appliation first.
I am trying to understand if desktop sharing session somehow establishes what restricts it initially. What ports between vlans should be considered if at all this could be due to this. Please suggest.
All Replies
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Friday, July 22, 2011 12:35 PM
Hi,
As its working intermittently that points to port issue. Please make sure you have the following port range open
Clients
1024-65535 *
TCP
Application sharing.
Front End Servers
Lync Server Application Sharing service
5065
TCP
Used for incoming SIP listening requests for application sharing.
Front End Servers
Lync Server Application Sharing service
49152-65335
TCP
Media port range used for application sharing.
http://technet.microsoft.com/en-us/library/gg398833.aspx
Navin Microsoft Unified Communications -
Friday, July 22, 2011 2:59 PM
Thanks Navin, The port range is too wide to open. The application/presentation/whiteboard sharing is working in the present situation every time without adjusting ports. Only if we initiate desktop sharing first in the order it stucks .But If we share an application first and then start desktop sharing, It works.
Monitoring Port activity shows that when the initial connection is sought it goes to the other party's IP and fails as the ports are restricted.Moment we share a poll/whiteboard,it goes to the server-establishes the connection and any subsequent connection thereafter (desktop share) use the established connection with the server and things work.
I'll further test and share.
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Friday, July 22, 2011 6:43 PMDid you limit the port ranges used for these media? Please see the configuring port ranges topics in the QoS section of the documentation library how to do this on server and clients. It might help you to open up some ports between VLANs
Technical Specialist Microsoft OCS/Lync & UC Voice Specialisation - http://www.uwictpartner.be
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Wednesday, July 27, 2011 8:57 AMModerator
Do you configurate the vlans in one switch or multiple swiches?
If you desktop sharing can work successfully in the same vlan and failed in the different vlans, maybe something wrong with the vlan configuration.
Please check your configuration in the switches and verify you have open all the ports between VLANS.
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Thursday, August 04, 2011 10:39 AMAny update?
Navin Microsoft Unified Communications -
Monday, April 30, 2012 5:20 PM
Hi Shireesh,
Were you able to resolve this issue? I am having exact same issue with my Lync environment.
- Edited by zali Monday, April 30, 2012 5:22 PM
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Friday, June 22, 2012 3:43 PMThis you can achieve by opening media port ranges between the clients.Means when you share deskop(peer to peer)communication happening between 2 clients.So both client should have access to media port ranges each other.These media port ranges you can limit using powershell.For dektop sharing i think only 40 ports are enough.
Jayakumar K
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Friday, July 13, 2012 12:00 PMI am facing different issue where I am able to share desktop but during Audio Video call i am getting network error. I have opned all the port to server from all the LAN. Within same VLAN its happening happening but in inter VLAN its failed. Any suggestion?
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Friday, July 13, 2012 2:32 PM
So you still have firewall/port problems.
Use the Lync workloadposter
http://www.microsoft.com/en-us/download/details.aspx?id=6797
and use the firewall rules viewer
http://blogs.technet.com/b/nexthop/archive/2012/07/03/lync-firewall-rules-viewer.aspx
regards Holger Technical Specialist UC

