Monday, April 23, 2012 12:31 PMhi, one of my customer has a requirement that they want to see reports on presence, like for how much time a user was active, inactive, on call, away, offline etc. is this possible with lync monitoring server role.
Monday, April 23, 2012 1:04 PM
Lync monitoring CDR report will not show user's presence information.
However, you can see some historical date using following method; http://mikestacy.typepad.com/mike-stacys-blog/2009/08/are-you-really-away.html.
There are third party product avaialble for user's presence reporting; http://www.geomant.com/wp-content/uploads/downloads/2011/05/Geomant_Product_Presence_Suite.pdf.
Hope this helps.
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Wednesday, April 25, 2012 3:47 AMModerator
Per my knowledge, we can't get such a report from Monitoring Server. As I know the users' presense or runtime data is stored in the database Rtcdyn.mdf. Maybe you can try some SQL commands to query the data from the database.
Jack Zhou - MSFT
- Marked As Answer by Jackzhou_5Microsoft Employee, Moderator Monday, April 30, 2012 2:15 AM