Tuesday, December 06, 2011 3:10 PM
I am looking at this summary report and playing with applying the filters. There are no calls identified as VPN calls. Does the data here rely on the clients using Microsoft VPN, or is there a way to get other product VPN's recognized?
Thursday, December 08, 2011 2:52 AMModerator
If you want to check VPN call connection you need go to Location report to check whether the call was placed using a VPN connection.
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Thursday, December 08, 2011 2:51 PM
OK, I agree. I have the VPN subnet defined in the network configuration, and can see it in the location report.
But... on the Meida Quality Summary Report, the header has drop down box selections, Access Type, Network Type, and VPN.
Switching the Access Type between All, Internal and External, I get different numbers, so Lync can identify the Access Type.
Switching the Network Type between All, Wired , and Wirelss, I get different numbers, so Lync can identify the Network Type.
Switching VPN between All, VPN, and non-VPN, I get total numbers on ALL, and non-VPN. the VPN report is blank. How does Lync identify a VPN is in use and why does this not correctly identify those networks for me? Does it only identify MS VPN sessions? I have my VPN subnets identified in the Network Configuration subnet settings, assigned to a site and region. Is there an indicator I need to set to flag for Lync this subnet is VPN?
Wednesday, December 21, 2011 10:30 AMModerator
Per my knowledge it does not only identify MS VPN sessions,I doubt that you didn't include VPN subnet in your QoE Monitoring server,here are some information about QoE monitoring server protocal specification the and the Lync QoE discovery knowledge for your reference.
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- Proposed As Answer by Sharon.ShenMicrosoft Contingent Staff, Moderator Thursday, December 22, 2011 9:29 AM
Friday, December 23, 2011 3:33 PM
We are using a Cisco VPN and I have the subnets defined in the CSCP / Network Configuration / Subnet, and have appropriate Site and Region configured. I can look in Reporting Services at the Location report, and expand Region, showing all the subnets. I then expand one of the Subnets I know to be VPN connections and open any of the calls listed. I see that the user shows up with an IP address from the VPN segmetn, but identifiers "Caller Inside - reflects TRUE" and "Caller VPN - reflects FALSE"
Something seems to be missing where Lync does not recognize the VPN connection.