Call Failed - Lync Client installed in windows server 2008 R2
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Thursday, May 24, 2012 4:02 AMI have installed in my laptop Windows Server 2008 R2 Enterprise Edition and two weeks ago I installed Lync Client 64 bits with the last update. In the company was are making some test of Telephony integrated with Lync, however in my client I am having some issues, for example the calls between my Lync extension and other Lync extension, Local Línes, cellphone lines not working. I don´t know if this issues are because the Lync Client 64 bits not workin in Windows Server 2008 R2 or what workaround maybe I will apply.
All Replies
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Thursday, May 24, 2012 9:06 AM
Hi,
I could see windows server 2008 R2 (SP2) 64 bit mode is supported for Lync ; http://technet.microsoft.com/en-us/library/gg412817.aspx .
Did you get a chance to test with a windows 7 machine ?
Thanks
Saleesh
If answer is helpful, please hit the green arrow on the left, or mark as answer.
- Proposed As Answer by Kent-HuangModerator Thursday, May 31, 2012 3:06 AM
- Marked As Answer by Kent-HuangModerator Friday, June 01, 2012 10:11 AM
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Friday, May 25, 2012 2:49 AMModerator
Hi,
Please try to log on your Lync account from another computer to test the issue.
If the issue persists, would you please tell us the error message when call fails? In addition, please also try to enable the logging on lync logging tool with SIPStack and S4 start the logging reproduce the problem and get the detailed reports.Regarding how to enable logging on lync find the below url which will help
Logging tool:
http://technet.microsoft.com/en-us/library/gg558599.aspx
http://www.ultimate-communications.com/2010/11/how-to-troubleshoot-lync-using-lync-server-logging-tool-snooper-v4/Regards,
Kent- Edited by Kent-HuangModerator Friday, May 25, 2012 2:49 AM
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Thursday, May 31, 2012 3:05 AMModerator
Hi,
Is there any update on the issue?
Regards,
Kent
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