Office > Microsoft Office Forums > Office 2010 Beta (Archive) > Error 1935 During Installation of Trial Version of Microsoft Office 2010

Locked Error 1935 During Installation of Trial Version of Microsoft Office 2010

  • Thursday, July 01, 2010 10:46 PM
     
     

    Half way through the installation of Office 2010 (Trial Version), receive the follow:

    Error 1935.  An error occurred during the installation of assembly component {03A12C9D-C56A-3F97-8530-0643D6391970} HRESULT 0x80070091.

    OS is Windows Vista Home Premium with Service Pack 2; 64-bit

All Replies

  • Friday, July 02, 2010 7:54 AM
     
     

    This is typically a permission or sharing based error and may relate to the Office version which is already on the computer (in the case of an Office 2010 upgrade).  Other errors that we've seen during upgrades fromMicrosoft Office 2007 are: error 1309, error 1335, error 1706, error 1923, error 1935 and error 2908.

    To fix the error, make sure that you have closed down all instances of any Microsoft Office application that is running on your system
    temprarily disable your Anti-Virus programs, install Office 2010 and then re-enable the your AV solution.  Programs we've seen having problems with Office 2010 installation:

        Forefront Client Security
        Panda Cloud Antivirus
        Clam Antivirus

    Also check the task manager to see if you have any background Office tasks running.  If so, shut them down.  Retry your installation again.

    If you experience the same error once again, try restarting your computer and once rebooted, retry your installation.