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Proposed AnswerTray notification in Outlook available?

  • Saturday, August 22, 2009 10:00 PMkombucha Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I know this is discussed in a couple of other threads, but I'm dissatisfied with the results, and it's actually a dealbreaker on using Office 2010 altogether.

    There's no envelope icon that shows up when I have new items sitting in my inbox in Outlook under Windows 7. I've read that the icon in the taskbar is supposed to change, but even that doesn't happen for me. That said, I vastly prefer to hide the Outlook window in the tray when I minimize it, so I'm wondering if there is a way to get the system tray icon to change, or to recreate the 2007 behavior of a second icon showing up.

    Any ideas if that's coming or if there is some way to enable that now? I like to know when I have email :)

    Thanks!

All Replies

  • Sunday, August 23, 2009 7:21 AMPicsoe Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I agree with you Kombucha.

    I'd like to see an envelope in the system tray when I have mail in my mailbox.
    That would be very handy indeed.
    Regards Picsoe
  • Monday, August 24, 2009 7:22 AMSimon Jones - MSDL Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    This is a function of Windows 7, not Office 2010.
    Windows 7 hides all System Tray icons unless you specifically ask for them to be shown.

    Simon Jones
  • Monday, August 24, 2009 7:53 AMPicsoe Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    This is a function of Windows 7, not Office 2010.
    Windows 7 hides all System Tray icons unless you specifically ask for them to be shown.

    Simon Jones

    I know that Simon :-))

    I have set Windows to "Show all icons and notifications on the taskbar".Outlook shows the Outlook icon"

    In the present situation Outlook shows the "Outlook icon" and it changes into a "send/receive icon" when Outlook does a send/receive.

    What I am asking for is an "envelope icon" that shows if there is unread mail in one of my inboxes.
    This does not exist and it is Outlook that has to put it there.
    Regards Picsoe
  • Monday, August 24, 2009 10:04 AMSimon Jones - MSDL Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Proposed Answer
    On Windows 7, Outlook shows an envelope icon for new mail on its main icon in the Task Bar, not in the system tray.
    The envelope is unfortunately much the same colour as the Outlook icon so it is a little difficult to see.
    It may get better in the next TP build.

    Simon Jones
  • Monday, August 24, 2009 11:46 AMPicsoe Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    On Windows 7, Outlook shows an envelope icon for new mail on its main icon in the Task Bar, not in the system tray.
    The envelope is unfortunately much the same colour as the Outlook icon so it is a little difficult to see.
    It may get better in the next TP build.

    Simon Jones

    Hi Simon,

    Thanks your help.

    I noticed the envelope now:
    Indeed difficult to see !

    It behaves a bit buggy:
    If I have unread mail in my inbox, the envelope appears - thats OK
    If I have several unread mails in my inbox and I read 1 of them, the envelope disppears although I still have 2 unread mails.


    Regards Picsoe
  • Monday, August 24, 2009 3:19 PMkombucha Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Mine doesn't even do that. The icon in the taskbar does not change at all. The desktop notification shows up for seven seconds, and that's the only alert I ever receive that I have new email.

    Is there some crazy workaround you can think of, or some third-pary program that could replicate the old-school behavior?

    And are you saying that even if I revert to Office 2007 and then tell Windows to show all icons and notifications from Outlook, then the envelope icon will still be absent?

    Thanks for the help!
  • Wednesday, August 26, 2009 6:27 PMh82loze Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    This is a function of Windows 7, not Office 2010.
    Windows 7 hides all System Tray icons unless you specifically ask for them to be shown.

    Simon Jones

    I have to disagree. On one of my machines I'm running Windows 7 Enterprise (64-bit) with Office 2007 Enterprise SP2, and I get the new mail envelope in my system tray. And this goes back to when I was using Win 7 Beta with Office 2007. So when I installed Win 7 RTM and Office 2010 TP, i was surprised that the new mail icon wasn't there even though I selected it in the options.

    And I also don't see the Outlook icon change at all when a new email arrives.

    EDIT: The Outlook icon on the taskbar (not the one in the system tray) does show an envelope on itself as long as you don't have Outlook set to "Hide When Minimized".  I've always set this in the past, so I didn't see this new behavior until I tested it today.  I guess I will leave this option unchecked and look at the taskbar icon until this feature is addressed.
    • Edited byh82loze Thursday, August 27, 2009 2:53 PMUpdated info
    •  
  • Thursday, August 27, 2009 1:58 AMkombucha Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Proposed Answer
    Thank you for clearing that up. Looks like I'll be heading back to 2007 until they resolve this :)

    Well... I thought of one workaround... forward all mail to Gmail and use a stand-alone Gmail notifyer app as a replacement for the envelope icon.

    EDIT: I spent too long looking through at least a dozen stand-alone email notification apps, and I didn't like the double-icon setup of the only one that I could get to work with my POPS server. Solution? I think I'm going to use Trillian Astra for notification. At least, until this is resolved.
  • Friday, October 23, 2009 9:23 PMAnswerman 200000009 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hello. I think I figured out hte answer. I had the same trouble, but then I went to "customize icons" after I'd sent myself a test email. Lo and behold there was a "new mail" icon, that I could set to "display always", and now it shows up in the system tray.
  • Sunday, October 25, 2009 7:54 AMPicsoe Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    That sounds great.
    How did you do that exactly Answerman ?
    Regards Picsoe
  • Wednesday, October 28, 2009 9:55 PMbbates123 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I too am curious about this.  I've noticed that when I have my Windows 7 taskbar icons full size the Outlook icon will change to signify new mail, but if I use the "small icons" which I prefer to do the icon doesn't change.
  • Thursday, November 05, 2009 4:16 PMjbit2 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Click on the up arrow, click on Customize, use he slider to go to Microsoft Outlook and choose 'Show icon and notifications'. the click OK
  • Wednesday, November 11, 2009 1:24 PMwaxingsatirical Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Proposed Answer
    The reason answerman's (aka leavesyouwithmorequestionsthananswersman) suggestion didn't work for some of you (myself included) is that you need to set the option in Outlook to display the envelope icon first.

    Tools>Options> E-mail Options...> Advanced E-mail Options
    tick "Show an envelope in the notification area"


    then do the sending yourself an email trick
  • Wednesday, November 11, 2009 6:22 PMPicsoe Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    The reason answerman's (aka leavesyouwithmorequestionsthananswersman) suggestion didn't work for some of you (myself included) is that you need to set the option in Outlook to display the envelope icon first.

    Tools>Options> E-mail Options...> Advanced E-mail Options
    tick "Show an envelope in the notification area"


    then do the sending yourself an email trick

    I think that this is a solution for Outlook 2007.

    In Outlook 2010 I don't see things the same way as you described.
    I am afraid that this is not a solution for Outlook 2010.
    Regards Picsoe
  • Wednesday, November 11, 2009 7:08 PMh82loze Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    The reason answerman's (aka leavesyouwithmorequestionsthananswersman) suggestion didn't work for some of you (myself included) is that you need to set the option in Outlook to display the envelope icon first.

    Tools>Options> E-mail Options...> Advanced E-mail Options
    tick "Show an envelope in the notification area"


    then do the sending yourself an email trick

    I think that this is a solution for Outlook 2007.

    In Outlook 2010 I don't see things the same way as you described.
    I am afraid that this is not a solution for Outlook 2010.
    Regards Picsoe

    My thoughts exactly.  I don't think he realizes that this thread is about Outlook 2010.
  • Thursday, November 12, 2009 5:17 PMdgordon42 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    It works for me in Outlook 2010. Go Backstage > Options > Mail, and its right there, options about what to do when new mail arrives.
    I do think that the new message envelope in the Outlook icon in Windows 7 should be a different colour r something so that it shows up a bit better.

    DG
  • Thursday, November 12, 2009 6:40 PMPicsoe Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    It works for me in Outlook 2010. Go Backstage > Options > Mail, and its right there, options about what to do when new mail arrives.
    I do think that the new message envelope in the Outlook icon in Windows 7 should be a different colour r something so that it shows up a bit better.

    DG

    The icon that you are talking about is an add-on to the Outlook-icon in the Taskbar (apparently you mix up the tray and the taskbar - hence the confusion).
    What we are talking about is an icon in the Tray which is situated together with the Speaker, the Action Center, etc closely to the left of the clock.
    Regards Picsoe