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Proposed AnswerCannot send mails

  • Friday, August 14, 2009 12:41 PMkleinanz Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Outlook 2010 doesn't send mails via SMTP-Server.
    The account is imported from Outlook 2007.

    Error: Task 'XXX - Sending' reported error (0x8004010F) : 'Outlook data file cannot be accessed.'

    Receiving and reading mails works fine. Also another account (Exchange Server) also sends mails.

All Replies

  • Tuesday, September 01, 2009 12:15 PMkleinanz Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Can't anyone help me??
  • Wednesday, September 02, 2009 10:44 AMEVERWHAT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Proposed Answer
    Hi mate,

    I had the same problem some time back, when I first installed Office 2010.

    MS have changed the default port that SMTP uses from 25 to 587 (I think).  So in the account change the settings to port 25 in the SMTP connector.  If you are not too sure how to do that, let me know by replying to this forum, and I will try put some more details!! :)

    Cheers,

    Mike Baker
    WHATEVER was taken ... ;)
    • Proposed As Answer byEVERWHAT Wednesday, September 02, 2009 10:44 AM
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  • Wednesday, September 02, 2009 4:33 PMkleinanz Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hi Mike,

    thanks for your hint. But this wasn't the problem. I imported my settings from Outlook 2007. And however it didn't "like" the old data file.
    But now I solved the problem: I deleted the old data files and started with new account. Now everything works fine.

    (Bad english... But I hope you can understand.)

    Florian Mueller
  • Saturday, October 03, 2009 5:12 AMSeattle_Mark Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Would love to get more detail from you on how to change this setting.  I also have this problem, created a new "account" (which worked fine for a while), but then the problem popped up again.

    Thanks.

    - Mark
  • Monday, October 05, 2009 1:06 AMEVERWHAT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Proposed Answer

    Hi Mark,

    Try export your e-mails etc to another PST file.  Delete your current account (perhaps even delete the profile) and start again. 

    Good luck!! :)

    Cheers,

    Mike Baker


    WHATEVER was taken ... ;)
    • Proposed As Answer byEVERWHAT Monday, October 05, 2009 9:38 AM
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  • Monday, October 05, 2009 9:37 AMVosAJM Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Hi all,

    Earlier I encountered the same problem and I solved it with the solution WhatEver als gave (September, 2nd).
    Hope this will work for everyone now. So, just go to account properties and verify the correct SMTP settings (and if SSL is enabled).

    Enjoy the ride with Office 2010!

    With kind regards,
    Arjan Vos, BPMi
    the Netherlands
    VosAJM - Woerden (NL)