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QuestionProblem with Win7 search after uninstalling O2010 CTP

  • Thursday, September 24, 2009 8:26 PMDavid M Randall Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    After trying the CTP, then uninstalling the CTP, and installing Office 2007 back, everything works fine except Windows desktop search. When I search for anything it shows the right results but opening any items (which are shown with the "globe icon") Windows 7 gives the error: "Problem with shortcut - Unable to open this Internet Shortcut. The protocol "mapi" does not have a registered program"

    There is a post over in the Win7 forum on this issue, but my suspicion is that it is really an Office uninstall problem, not a Win7 problem.

    - Dave

All Replies

  • Tuesday, October 06, 2009 10:40 PMTravis Guinn Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    +1

    i tried the Default Programs steps int eh other post but I see no change.
    Travis
  • Friday, October 30, 2009 11:26 AMgalaxyjayan Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Need to edit registry settings after taking a backup. Add the new key as follows:

     

    Location : [HKEY_LOCAL_MACHINE\Software\Classes\mapi]

     

    New Key : ShellFolder

    Binary Value : {89D83576-6BD1-4c86-9454-BEB04E94C819}

    Steps to follow:
    To take Backup:
    Go to Start >> run >> type regedit and hit enter.
    Once the registry editor launches, click on File >> Export >> Save the file.

    To add new entry:
    In registry editor, navigate to [HKEY_LOCAL_MACHINE\Software\Classes\mapi]
    On the right panel, right click >> New >> Key >> Enter "ShellFolder"
    Then once the key is created, right click on "ShellFolder" >> Modify Binary Data >> Enter "{89D83576-6BD1-4c86-9454-BEB04E94C819}" without quotes.

    This will fix the issue.

  • Friday, October 30, 2009 11:26 AMgalaxyjayan Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Need to edit registry settings after taking a backup. Add the new key as follows:

     

    Location : [HKEY_LOCAL_MACHINE\Software\Classes\mapi]

     

    New Key : ShellFolder

    Binary Value : {89D83576-6BD1-4c86-9454-BEB04E94C819}

    Steps to follow:
    To take Backup:
    Go to Start >> run >> type regedit and hit enter.
    Once the registry editor launches, click on File >> Export >> Save the file.

    To add new entry:
    In registry editor, navigate to [HKEY_LOCAL_MACHINE\Software\Classes\mapi]
    On the right panel, right click >> New >> Key >> Enter "ShellFolder"
    Then once the key is created, right click on "ShellFolder" >> Modify Binary Data >> Enter "{89D83576-6BD1-4c86-9454-BEB04E94C819}" without quotes.

    This will fix the issue.