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Excel 2010 deleting master file and not creating ~$file for end user

Answered Excel 2010 deleting master file and not creating ~$file for end user

  • Friday, June 29, 2012 11:24 AM
     
     
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    We have a strange issue with Excel Deleting a Master copy of a file.
    Heres the scenario...
    Laptop running Windows 7 with Office 2010

    User opens a file on a network share from a laptop.
    User works on file.
    At some point user disconnects the laptop from docking station while Excel is still open and takes laptop home.
    At this point our audits show Excel renames the master file to  an XXXXX.tmp file
    When the user comes in the next day and re-opens Excel it deletes the xxxxx.tmp and of course the Master file has been renamed to this so the file is gone from the network share?

    Any ideas ?
    Of course we have told the user to save and close properly before shutting down but you know users?

    In testing........

    Doing some testing we created a test file called test.xlsx and when opened a ~$test.xlsx file in the shared folder. When we modify that file and then save it we see a xxxxx.tmp file created and then the master test.xlsx is modified.

    What we dont see from the end user is that when he opens the original file no ~$ file is being created? The user has rights to modify anything in the folder also.

     

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