Hi,
This problem may occur one of following scenarios:
- Normal.dotm global template file.
- Word Data registry subkey.
- Word Options registry key.
- Startup folder add-ins.
- COM add-ins.
You can use Fix it to fix the problem automatically, click this link:
http://go.microsoft.com/?linkid=9785450. In the File Download dialog box, click
Run and then follow the steps in the Fix it Wizard.
Best regards.
William Zhou
TechNet Community Support
